Tennessee Williams famously captured the charm and romance of our city in his plays and stories, and it's all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans' Cultural Crossroad. Assists in the development of a highly efficient and effective benefits program for employees of Loews Hotel. Responsible for entering and maintaining employee data in Human Resources Information System. Responsible for explaining and discussing employee benefits information. Essential Functions and Responsibilities Assists in developing benefits program for Loews Hotel Enroll eligible employees in health benefits program and maintain billings Enter and maintain employee benefit status information in hotel Human Resource Information System Responsible for all database file maintenance related to benefits information Provide Certificate of Group Health Plan coverage to employees Oversees FMLA/LOA process Trains managers and supervisors on FMLA Law and hotel processes Generate quarterly average hours report Conduct exit interviews for hotel employees Coordinates annual Health and Safety Fair along with Security Coordinate yearly open enrollment communications and meetings Coordinate 401K meetings to coincide with 401K entry dates Explain and discuss employee benefits Assist with yearly benefit surveys Develop and coordinate modified work programs Acts as an intermediary and resolves issues between employees and insurance companies Coordinate all billing for employee benefits Provide benefits information at employee orientation Oversees COBRA process Oversees any ADAAA situations Oversees team member issues, terminations/investigations Oversees compensation (turnover reports, Wage Watch data etc) Oversees Workers Comp issues Other duties as assigned Supportive Functions and Responsibilities Notifies appropriate individuals fully and completely of any problems or unusual matters of significance Is polite, friendly, and helpful to guests, management, and employees Promotes and applies teamwork skills at all times Attends all appropriate hotel meetings and training sessions Maintains clean and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with hotel safety regulations and procedures Complies with hotel standards, policies, and rules Remains current on hotel information and changes Qualifications Excellent communication, presentation, and organizational skills Knowledge of insurance and employee benefits program administration Able to work a flexible schedule, including weekends and holidays Education: Bachelor degree in a related field or comparable experience Experience: Minimum 2 years experience as a manager/supervisor in a hotel or resort setting Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.