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Jessica Scharf State Farm is Hiring an Insurance customer service Near Bellevue, WA
Our agency team is expanding and we are looking to hire the right individual to join our outstanding agency team. We are currently seeking to fulfill a full-time position in-office.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, handling renewing business and answer any questions our clients may have.
The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Team Building Activities
Annual Bonus Incentive
On-Hands Training
Responsibilities
- Handle every customer inquiry with sense of urgency and empathy
- Process customer policy change requests
- Handle all incoming claim calls from customers
- Immediately greet all customers, entering the office, in a friendly and helpful manner
- Take premium payments from customers
- Answer incoming phone calls on the first ring
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty
- Handle Renewal Inquires
- Value customer-care and retention
- Maintain a strong work ethic with a total commitment to success each and every day
Requirement
- Possess an upbeat, positive and enthusiastic attitude
- Excellent Communication / interpersonal skills - verbal, listening & in-person
- Must have ability to multi-task
- Professional phone etiquette
- Ability to problem solve & attention to detail
- Ability to work in a team environment
- Can-do Attitude, Coachable
Last updated : 2024-05-09
Job Summary
Full Time
$40k-49k (estimate)
05/10/2024
06/21/2024
The job skills required for Insurance customer service include Customer Service, Interpersonal Communication, Attention to Detail, Empathy, Listening, Team Building, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance customer service positions, which can be used as a reference in future career path planning. As an Insurance customer service, it can be promoted into senior positions as an Insurance Claim Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance customer service. You can explore the career advancement for an Insurance customer service below and select your interested title to get hiring information.
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