Essential Duties and ResponsibilitiesAbility to work as a team to accomplish school/district mission/goalsShip Chromebooks to students as requestedActively pursue equipment collection by contacting students and parents, following established procedures and working closely with the IT departmentDistribute equipment to students via shipping and/or in personProcess returned equipment, following established procedure to register equipment back into inventoryTravel as needed for school orientation/events to deliver hardware/provide technology support in person Ability to work as a team to accomplish iSucceed’s goals and carry out Strategic Plan priorities relevant to your roleFollows the Idaho Code of Ethics for education professionalsPerforms other duties as assignedKnowledge and SkillsAbility to work under pressure, pay attention to detail, meet deadlines, manage multiple tasks and deal with difficult individuals while maintaining composure. Knowledge or expertise with Chromebooks and web-based platformsProficient in school, office and productivity applications/software (Office, Google applications for education, multimedia, cloud-based communications, office equipment)Ability to maintain professional confidentiality, with knowledge of FERPA guidelines and student data practicesExcellent and diplomatic customer service, interpersonal communication skills involving in person, video conference, messaging and email interactionsKnowledge or expertise with Google Apps for Education platformAbility to exemplify iSucceed’s Core Values in work performance