**Job Title: Onboarding Specialist - Vacation Rental Management**

**Company Overview:**

Join our dynamic team at Blue Swell Vacation Rentals, a leading vacation rental management company committed to providing exceptional experiences for both guests and property owners. We specialize in managing a diverse portfolio of vacation properties, ensuring seamless bookings, exceptional guest stays, and maximum returns for property owners.

**Position Overview:**

We are seeking a highly motivated and detail-oriented Onboarding Specialist to join our team. As an Onboarding Specialist, you will play a crucial role in welcoming new property owners to our management services. Your primary responsibility will be to guide property owners through the onboarding process, ensuring a smooth transition and setting the stage for a successful partnership.

**Key Responsibilities:**

1. **Owner Onboarding:** Serve as the primary point of contact for new property owners, guiding them through the onboarding process from contract signing to property listing activation.

2. **Documentation and Compliance:** Collect and review all necessary documentation from property owners, ensuring compliance with local regulations and company standards. Entering all information into the website and adding to all channels.

3. **Property Setup:** Coordinate with various teams to ensure timely setup of new properties on our rental management platform, including property listings, pricing, and availability calendars.

4. **Training and Support:** Provide training and ongoing support to property owners on using our management platform, optimizing property listings, and maximizing rental income.

5. **Relationship Management:** Cultivate strong relationships with property owners, serving as their advocate within the company and addressing any concerns or inquiries promptly and professionally.

6. **Continuous Improvement:** Identify opportunities to streamline and improve the onboarding process, collaborating with cross-functional teams to implement enhancements.

**Qualifications:**

• Bachelor's degree or equivalent practical experience.
• Previous experience in customer service, account management, or related fields preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse stakeholders.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Familiarity with vacation rental industry trends and platforms (e.g., Airbnb, Vrbo) is a plus.
• Ability to adapt quickly to changing priorities and work independently with minimal supervision.

**Benefits:**

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Opportunities for career growth and development.
• Dynamic and collaborative work environment.
• Discounted vacation stays at our managed properties.

If you are passionate about hospitality, possess a keen eye for detail, and thrive in a fast-paced, collaborative environment, we want to hear from you! Join us in shaping unforgettable vacation experiences for guests while maximizing returns for property owners. Apply now to become our newest Onboarding Specialist at Blue Swell Vacation Rentals!

Please send resume if interested.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $17.00/hour.

About Jakville Inc: Blue Swell Rentals and Real Estate is a short-term vacation rental management company specializing in high-quality rental properties in Northwest Florida. Headquartered on the west end of Panama City Beach, we manage properties in Panama City Beach, 30A, and Destin. Blue Swell is a success-driven company focused on excellence in industry standards and we pride ourselves in proven systems and processes that lead to happy and successful owner-clients and guests. Learn more about us at blueswell.com.

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