We are looking for a Executive Housekeeper to lead our team of room attendants and ensure we provide excellent customer service. Executive Housekeeper responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

Responsibilities

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis and monitor production of staff
• Check rooms and common areas, including stairways and lounge areas, for cleanliness, according to Hilton brand standards
• Schedule shifts and arrange for replacements in cases of absence, and personally cover shifts during low staffing timeframes
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Adhere to current Hilton brand standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

Skills

• Work experience as a Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including weekends and holidays
• High school diploma is a plus

EOE

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Experience:

• Hotel Experience: 1 year (Preferred)

Work Location: In person