Description

A leader in the accounts receivable management industry since 1998; serving as a trusted advisor to the healthcare industry. Our team of resolute professionals work to ensure a positive patient experience while returning maximum recoveries to our clients by employing a patient-friendly recovery model. Our team, technology, and processes are why thousands of healthcare professionals of various size us as their revenue cycle management partner.

Our Values: Honesty, Integrity, Customer Service, and Strong Performance.

Join our team and make a difference in the lives of patients by ensuring accurate and efficient management of their accounts. We look forward to welcoming a dedicated Patient Account Specialist who shares our passion for excellence in account resolution!

About Us: 

Position Overview: 

We are seeking a detailed-oriented and experienced Patient Account Specialist to join our dynamic team. Strong need for Bilingual! The ideal candidate will be responsible for managing patient accounts, ensuring accurate billing, and resolving any billing discrepancies in timely manner. This role requires a strong understanding of medical billing, excellent communication skills, and a commitment to delivering high-quality service to patients. 

Requirements

Key Responsibilities:

Review and Process patient accounts, including verifying insurance information.

Follow up on outstanding balances to ensure prompt resolution and payment arrangements.

Communicate in a friendly manner with patients and insurance carriers to address billing inquiries and resolve payment issues. 

Maintain accurate documentation of billing activities and patient interactions in compliance with regulatory requirements. 

Requirements:

Minimum of 2 years of experience in patient account services, hospital billing or revenue cycle management.

Strong analytical skills and attention to detail with the ability to interpret billing documents and Explanation of Benefits. 

Excellent Communication and interpersonal skills, with the ability to interact professionally with patients and colleagues. 

Knowledge of healthcare regulations, including HIPPAA and Medicare\Medicaid guidelines. 

Excellent computer skills with the ability to type 45 WPM.

Benefits:

Competitive salary

Comprehensive healthcare benefits package

Retirement savings plan with employer matching contributions

Paid time off (Vacation, PTO and Holidays)

Professional development opportunities and tuition reimbursement

Equal opportunity employer and committed to diversity and inclusion.