About Hahn Ace Hardware
Hahn Ace Hardware is a second-generation, family-owned and operated chain of local hardware store serving the Delafield, Hartford, Menomonee Falls/Butler, Mequon, and Mukwonago communities. Our goal is to go the extra mile for our customers and are look for people who have the same attitude! Our friendly atmosphere, competitive wages, and commitment to excellence make Hahn Ace The Place for a fulfilling career.
General Summary
Assistant Managers are responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. This includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge. Effective Assistant Managers maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. They must demonstrate knowledge of the stores purpose and goals and have the skills to help associates achieve those goals.
Major Responsibilities
The major responsibilities for this position include:
Provide a positive representation of Hahn Ace Hardware
Ensure that we are meeting the needs of our customers and providing unparalleled customer service
Train, coach and observe associates using the basic S.A.L.E.S. process.
Provide input into merchandising decisions to the store manager
Resolve customer and employee complaints in a timely and satisfactory manner
Lead associate team to accomplish store goals
Be proficient in all store technology (i.e., ACENET, POS system)
Physical Requirements
Ability to lift 40 pounds consistently and stand/walk for up to eight hours in a shift.
Fantastic employee discount, paid time off, health, dental, and vision insurance, 401 (k) with company match, opportunity to grow with the company, fun and active work environment, many other benefits.