4 Jobs

SORT BY

SET JOB ALERT

OFF

Details...

Parts & Lamps Tech Representative

Four Seasons Sales and Service

Paris, TN | Full Time

$41k-54k (estimate)

2 Weeks Ago

Creative & Digital Marketing Manager

Four Seasons Sales and Service

Paris, TN | Full Time

$94k-122k (estimate)

2 Weeks Ago

Janitor

Four Seasons Sales and Service

Paris, TN | Full Time

$29k-37k (estimate)

3 Weeks Ago

Warehouse associate

Four Seasons Sales and Service

Paris, TN | Full Time

$34k-39k (estimate)

0 Months Ago

Parts & Lamps Tech Representative

$41k-54k (estimate)

Full Time 2 Weeks Ago

Save

Four Seasons Sales and Service is Hiring a Parts & Lamps Tech Representative Near Paris, TN

STATEMENT OF PURPOSE (Job Summary):

This is an inside sales position reporting directly to the Parts & Lamps Sales Manager. The main focus of this position is to effectively manage Four Seasons’ customer base to achieve parts sales revenue and profitability goals.

SKILLS/QUALIFICATIONS:

HS Diploma or equivalency.
Strong oral and written communication skills.
Effective time-management, problem-solving, and goal-setting skills.
Telemarketing, customer service, or other sales-generation/negotiation experience.
Desire to continuously improve through self-directed and company-offered training opportunities.
Good working knowledge of MS Word and Excel.

JOB DUTIES:

Participate in daily activities of a technical support function and work towards increasing first-call resolution and decreasing customer hold times.
Engage in daily sales initiatives of the department, including parts, acrylics, and lamps, working toward increased sales and gross profit growth.
Use various tools, programs, and resources for troubleshooting and answering internal and external customer questions.
Work towards sales retention and growth, gross profit, attendance, accuracy, negotiation, telephone performance, and other performance measures.
Assist your team members in all areas, including research, technical support, sharing of knowledge, etc.
Serve as a positive role model for team members.
Work with the entire sales team to develop best practices to improve growth and improvement.
Serve as a bridge between your department and others to support internal and external customers.
Provide assistance to other FS representatives in pricing negotiation, item research, and technical support with their customers.
Maintaining good ethical standards and confidentiality in all situations is required.
Other tasks as required.

WORK ENVIRONMENT:

This job operates in a customer service center environment with casual dress attire. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

PHYSICAL DEMANDS:

Visual acuity, speech, hearing, and hand and eye coordination are required.
Manual dexterity is required to operate a computer keyboard and basic office equipment.
Subject to long periods of sitting with repetitive use of hands, fingers, and wrists.
Must be able to lift up to 20 lbs., bend, stoop, kneel, twist, and reach.