This is a hybrid position.Type: Full-time or C2CLocation: Saint Louis, Missouri

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating companyproviding digital transformation and technology services from ideation toimplementation. These services have applicability across a variety ofindustries, including banking & financial services, insurance, retail,higher education, food, healthcare, and manufacturing.

What you’ll do

·Provide L2 support production systems like application, database,middleware components, infrastructure and network components

·Manage production incidents end-to-end within defined SLAs focusing onresolution rather than who caused it.

·Interact with various stakeholders such as Release managers, programleads, service managers, development and test leads

·Review operational readiness requirements such as monitoring andalerting, log rotation, and resilience of the components and report the gaps

·Provide pre-implementation support with activities such as release notesreview and implementation dry runs.

·Protect production components by running health checks, and monitoringlatency and memory utilization.

·Automate day-to-day activities and propose changes that improvereliability

·Participate in CAB and provide feedback on change requests

·Support the DevOps team in testing the promote pipelines and suggestautomation of configuration items.

·Practice incident management best practices and perform RCA.

·Participate in disaster recovery tests and operational acceptance tests

·Analyze the technology stack that makes up the product and optimizerecovery time objective.

·Work with team members spread across time zones

·Share knowledge, document improvements, and mentor junior resources

·It is good to have skill using Jenkins to orchestrate builds as well aslink to Sonar, Maven, etc. to build out the CI/CD pipeline.

·Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everythingas soon as possible.

·It is good to have skill to design, Implement, and enhance ourdeployment automation based on Chef. We need proven experience designingand implementing an overall release and deployment process.

·It is good to have skill to design and implement a Git based codemanagement strategy that will support multiple environment deployments inparallel. Experience with automation for Branch management, codepromotions, and version management.

·Engage in and improve the whole lifecycle of services—from inception anddesign, through deployment, operation, and refinement.

·Tools: -Log Monitoring Tool– Splunk

-ApplicationMonitoring tool – Dynatrace

-Ticketingincident/problem management tool – Remedy

- Dev-ops Basics - CI-CD Basics, Overviewof Git, Bit-bucket, SonarQube, Ansible/Chef

Requirements

·API/EG experience

·Linux & Shell Scripting 

·ITIL / ITSM

·PL/SQL

·SQL

·Troubleshooting

·Jenkins - CI/CD

·Groovy Scripting/Yaml

·Ansible/Chef 

·Nginx

·Java / JEE developmentexperience interested in operations

·Event Driven Architectures

·MQ or NATS brokeror similar messaging solutions.

·Kafka

·Client-Servercommunication aspects - sockets, TLS protocol

·Understands theconcept of region and AZs.

·Production SupportExperience

·Deployments MTF/Prod, Maintenance items (including stop/start, DisasterRecovery-related activities, etc.), CR for changes in MTF/Prod