We are searching for a Front Office Assistant that can maintain a social yet professional energy to join our growing Chiropractic team. You will be the face and voice of the front office to ensure that the patient's needs are met and deliver an excellent experience, in person and on the phone. Must be friendly, have an excellent phone manner and present oneself in a professional manner. Must present a positive outlook with the patients and.work well with the rest of the team.

Duties to include but not limited to:
*Prep office for opening and maintain the cleanliness of the office and organization of workspace.
*Greet current and/new patients, ensure patient check in, provide new patient forms, process insurance if applicable and manage the flow of patients from the lobby to the back office.
*Schedule appointments, maintain wait list for callbacks on cancellations, reschedule no shows make outbound calls to fill open appointments, contact patients who are 30 days plus from a visit.
*Entry of patient data, Medical information, insurance verification and payment methods.
*Ensure all patient data and accounts are current and accurate
*Stay updated on and offer visit packages and care plans to patients.
*Check patients out, verify treatments provided and process payment for services rendered.
*Keeping Doctor of Chiropractic apprised of any patient concerns.
*Process Medical Insurance claims, review and submit.
*Will be cross trained to be a back-up to Chiropractic Assistant

Job Qualifications:
*Strong interpersonal skills, inbound and outbound phone skills and computer skills a must!
*Able to prioritize and perform multiple tasks. (i.e. answer phones while checking out patients)
*Ability to remain calm in a high stress environment or with a high volume of patients.
*Team player, but also comfortable working independently to execute given directions.

Essential Job Functions:
*Able to stand and/or sit for long periods of time
*Occasionally bend, push/pull
*Carry up to 15lbs

Experience:
*Chiropractic or Medical Office Experience: 1 year (Preferred)
*Medical billing experience preferred, but not required, in-house training will be provided.
*Some knowledge or experience receiving chiropractic care is a plus
*An English/Spanish speaking candidate is preferred to be able to interact with our Spanish speaking patients, but not required.
*High School Graduate Required, College Graduate preferred.

Part-time 26-30 hours per week (Some saturdays may be necessary)

*Must be local
*Have reliable transportation
*Serious inquiries only wanting a part-time long term job

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 34 per week

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Charlotte, NC 28226: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you looking for a part-time long term position?

Education:

• High school or equivalent (Required)

Experience:

• Front Desk: 1 year (Required)

Work Location: In person