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Collector Trainee - Bilingual Spanish Speaking

D&A Services

Saint Petersburg, FL | Full Time

$42k-56k (estimate)

10 Months Ago

Collection Specialist - Experienced

D&A Services

Des Plaines, IL | Full Time

$38k-48k (estimate)

2 Months Ago

Collector Trainee - Bilingual Spanish Speaking

D&A Services Saint Petersburg, FL

$42k-56k (estimate)

Full Time | Consumer Services 10 Months Ago

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D&A Services is Hiring a Collector Trainee - Bilingual Spanish Speaking Near Saint Petersburg, FL

D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers

Are you goal-oriented, have a positive attitude, looking to achieve excellence, and like working in a fast-paced environment? Our base pay is between $15.00 and $18.00 per hour, along with a benefits package that includes a 401(k) contribution, medical, dental, vision, CASUAL DRESS CODE and more! We have an uncapped bonus structure which rewards Debt Collectors for generating revenue.

Are you looking to transition and learn a new industry? Join the best Collection agency in the world and learn from the experts.

Bilingual language skills in English and Spanish are required.

Third party debt collection experience is preferred, but not required.

NO late nights or weekends.

This position requires training at our office with the potential option to transition to remote or hybrid after (90) ninety days.

Job responsibilities include:

Make a high volume of outbound calls and take inbound calls for debt collections

Assist customers with solving issues and inquiries, with a focus on negotiating payment arrangements while adhering to FDCPA, along with internal policies and procedures

Manage account maintenance and accurately document all customer activity

Adhere to all local, state, and federal laws governing the debt collection industry

Requirements:

Bilingual language skills, fluent in English and Spanish
Third party experience collecting on credit cards is a plus

Solid, consistent, stable work history

Listening Skills

Impeccable Attendance

Excellent Customer Service

Enjoy talking on the phone – Use your Call Center skills.

Make a High Volume of calls – use your sales and closing skills.

Work with scripts

Adhere to compliance – use your previous Call Center or Debt Collection talents

Goal oriented – use your sales experience.

Metrics driven

Money oriented – Can you close the deal or generate revenue?

Collect $$$ as a Debt Collector

We look forward to hearing from you!

#DebtCollector #closing #CallCenter #Customer Service #sales #collecitons#remote#hybrid#onsite#Customer Service

D & A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.