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D&A Services
Des Plaines, IL | Full Time
$38k-48k (estimate)
1 Month Ago
Collection Specialist - Experienced
D&A Services Des Plaines, IL
$38k-48k (estimate)
Full Time | Consumer Services 1 Month Ago
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D&A Services is Hiring a Remote Collection Specialist - Experienced

D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers
Are you goal-oriented, have a positive attitude, looking to achieve excellence, and like working in a fast-paced environment? Our base pay is between $15.00 and $18.00 per hour, along with a benefits package that includes a 401(k) contribution, medical, dental, vision, CASUAL DRESS CODE and more! We have an uncapped bonus structure which rewards Debt Collectors for generating revenue.
Third party debt collection experience with credit cards is required!
NO late nights or weekends.
This position requires training at our office with the potential option to transition to remote or hybrid after (90) ninety days.
Job responsibilities include:
  • Make a high volume of outbound calls and take inbound calls for debt collections
  • Assist customers with solving issues and inquiries, with a focus on negotiating payment arrangements while adhering to FDCPA, along with internal policies and procedures
  • Manage account maintenance and accurately document all customer activity
  • Adhere to all local, state, and federal laws governing the debt collection industry
Requirements:
  • 3 years third party experience collecting on credit cards, preferably at the same employer
  • Solid, consistent, stable work history
  • Listening Skills
  • Excellent Customer Service
  • Enjoy talking on the phone – Use your Call Center skills.
  • Make a High Volume of calls – use your sales and closing skills.
  • Work with scripts
  • Adhere to compliance – use your previous Call Center or Debt Collection talents
  • Goal oriented – use your sales experience.
  • Metrics driven
  • Money oriented – Can you close the deal or generate revenue?
  • Collect $$$ as a Debt Collector
We look forward to hearing from you!
#DebtCollector #closing #CallCenter #Customer Service #sales #collecitons#remote#hybrid#onsite
D & A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$38k-48k (estimate)

POST DATE

04/25/2023

EXPIRATION DATE

06/05/2024

WEBSITE

das-services.com

HEADQUARTERS

ANGOLA, IN

SIZE

<25

FOUNDED

1993

CEO

DAVE SHORT

REVENUE

<$5M

INDUSTRY

Consumer Services

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The job skills required for Collection Specialist - Experienced include Customer Service, Call Center, Credit Card, Negotiating, Listening, Goal Oriented, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection Specialist - Experienced. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection Specialist - Experienced. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Collection Specialist - Experienced positions, which can be used as a reference in future career path planning. As a Collection Specialist - Experienced, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection Specialist - Experienced. You can explore the career advancement for a Collection Specialist - Experienced below and select your interested title to get hiring information.

If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collection Specialist job description and responsibilities

Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.

01/29/2022: Springfield, IL

Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.

03/15/2022: Ventura, CA

Collection Specialists keep track of accounts receivable.

03/22/2022: Lorain, OH

Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.

02/02/2022: Monroe, LA

Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.

03/28/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collection Specialist jobs

Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.

04/11/2022: Allentown, PA

Collections specialists are often entry-level professionals with minimal experience and education.

02/28/2022: Lexington, KY

If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.

02/09/2022: Concord, NH

Collections specialists are often entry-level professionals with minimal experience and education.

02/07/2022: Waco, TX

A collection specialist should also understand how to overcome objections owing to the nature of the job.

01/27/2022: Bridgeport, CT

Step 3: View the best colleges and universities for Collection Specialist.

Florida Southern College
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