Posting Dates: 9/25/23 through 10/6/23

Position: Shift Manager

Reports to: Joe Squatrito

Summary

The Shift Manager is responsible for managing and coordinating his personnel, equipment, and resources, to ensure the successful completion of projects or tasks. They play a critical role in maintaining safety, quality, and productivity standards while managing a team of field workers.

Responsibilities

Team Supervision:

• Lead, guide, and motivate field staff to ensure they perform their duties efficiently and effectively.
• Assign tasks and responsibilities to field workers based on their skills and expertise.
• Monitor employee performance, provide feedback, and conduct performance evaluations.

Resource Management:

• Coordinate and manage the allocation of resources, including personnel, equipment, materials, and tools. This includes making changes as necessary to the schedule to optimize productivity.
• Ensure that all resources are used effectively and efficiently to meet project goals.

Quality Assurance:

• Implement and enforce quality control measures to maintain high-quality work standards.
• Conduct regular QC inspections and audits to identify and rectify any quality issues.

Safety Compliance:

• Promote and enforce safety protocols and guidelines to prevent accidents and injuries.
• Investigate and report any safety incidents and implement corrective actions.

Project Planning and Coordination:

• Must have the ability to develop project schedules and plans.
• Monitor progress and ensure projects are on track, making adjustments as necessary.

Client Communication:

• Maintain regular communication with clients to update them on project status and address any concerns.
• Resolve client issues and ensure customer satisfaction.
• Customer engagement skills such as the ability to interact with a client at a jobsite and conduct an assessment in order to provide an estimate for hours and people needed for a specific service. The ability to answer any questions a client has about the services being quoted.

Documentation and Reporting:

• Maintain accurate records of field activities, including daily reports, timesheets, and key and equipment logs.
• Prepare and submit regular reports to higher management on project progress and performance.

Problem Solving:

• Identify and resolve issues and challenges that may arise during field operations.
• Make quick and effective decisions to keep projects on schedule and within budget.

Training and Development:

• In collaboration with the Shift trainer, provide training and guidance to field personnel to enhance their skills and knowledge.
• Promote a culture of continuous learning and improvement within the team.

Budget Management:

• Manage the budgeted hours for jobs and projects, including monitoring expenses and controlling costs.

INITIALS

Qualifications and Skills

• Must currently be a Foreman II or higher.

Compensation and Benefits

• Salary: TBD

• Benefits package includes 401K with match, health insurance, vacation, holidays and sick time as outlined in the employee handbook.