Schedule: Full time - 36 hours/week or greater Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Weekly Work Schedule: Days - M-F Job Information Exemption Status: Non-Exempt A Brief Overview To transcribe dictation in a timely manner. Experience Qualifications 1 year Typing or transcriptionist experience. Preferred Skills and Abilities Worker must also be able to exercise good judgment about confidential information, has to be able to get along with co-workers and physicians, and has to be able to comprehend complex medical terminology. (Required proficiency) A high degree of concentration is necessary. Typical worker must be able to work under deadline pressure, and be able to deal with the reality that the job is never quite finished or cleared away. (Required proficiency) Worker must be accurate, able to pay attention to detail, and able to work with frequent interruptions. (Required proficiency) What you will do Transcribe reports, including but not limited to: • Pathology • Cardiology • Editor of PowerScribe reports • Clinic • Office notes • Radiology • Letters • Miscellaneous tests • Other miscellaneous tasks as requested by offices Constantly contributes to a high level of customer satisfaction and process improvement. Has identified the customer service aspects of each day-to-day interpersonal contact and acts accordingly to maintain the highest level of service in order to exceed that Customer’s expectations. This could include, but is not limited: • Cordial greeting and interactions with all customers • Evaluation and analysis of systems and processes under the employees purview for customer service opportunities • Takes personal responsibility to make all interactions inside and outside this department as pleasant and smooth as possible • Demonstrates support of each type of service delivered to customers by this department Hospital and clinic must meet daily average minimum production of 100 minutes. Type any STAT requests as necessary. There may be a need to visit a physician or office if requested, for issues or problems. Auditing of provider documentation for accuracy on a weekly basis. Must follow policy for turnaround time completion for clinic or hospital when appropriate. Demonstrates a good understanding of the transcription dictation systems and devices, utilizing all features to maximum capability to enhance productivity, including the computerized medical record systems for either hospital or clinic. Confidentiality – must maintain confidentiality of patient reports and information and follow the internal department policy. Review/submit revisions to timecard. Performs any additional duties assigned by the transcription manager or director of the department. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability Hybrid Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crouching: Rarely less than 1 hour Eye/Hand/Foot Coordination: Continuously greater than 5 hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Continuously greater than 5 hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 25 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 25 lbs Pushing: Occasionally 1-3 Hours up to 25 lbs Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs Reaching (Overhead): Rarely less than 1 hour up to 25 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Frequently 3-5 Hours Stooping: Rarely less than 1 hour Talking: Occasionally 1-3 Hours Walking: Occasionally 1-3 Hours Working Conditions Infectious Diseases: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications. Stormont Vail Health is a nonprofit integrated health system that has been serving the health care needs of Kansas for more than 130 years. Stormont Vail has been recognized as a Magnet® organization since 2009 by the American Nurses Credentialing Center. It is composed of Stormont Vail Hospital, a 586-bed acute care hospital, and Cotton O’Neil Clinic, a multi-specialty physician group with more than 500 providers, which includes more than 250 physicians. Nearly 5,300 employees provide care and support services for patients in the hospital and 35 other locations, including the Cotton O’Neil Heart Center, Cancer Center, Diabetes & Endocrinology Center, Digestive Health Center, Pediatrics clinics and 10 regional primary care clinics. Stormont Vail Health is committed to its mission of improving the health of the community by being a national leader in providing compassionate, high quality and efficient integrated care through collaboration that results in a healthier community.