The following duties for the position listed shall include but not be limited to;

· Excellent customer service skills and ability to communicate with a diverse client base.

· Ensure smooth and profitable operation of the Service department.

· Promote ASAP throughout whole department to maximize sales.

· Adhere to agreed upon payroll budget to maximize monthly contribution.

· Ensure adequate number of trained technicians are on duty during hours of operation.

· Responsible for answering incoming phone lines for service.

· Provide and / or arrange training, direction and scheduling for all service department staff.

· Assume full responsibility for the proper use, security, care and maintenance of all dealership service equipment.

· Ability to safely handle the movement, loading, unloading, and test riding of products for customers and quality control checks.

· Ensure that all customers are greeted, assisted and provided the opportunity to receive the maximum and most complete work performed on their equipment.

· Have the ability and desire to sell the department services, parts and accessories.

· Ability to keep current on manufactures bulletins, recalls and documents and forward to service department employees.

· Ability to meet deadlines and accurately complete daily paperwork in a timely and efficient manner.

· Responsible for scheduling all service work (internal and external) and monitor promise dates and times.

· Success will be determined by your ability to properly schedule service work and control tickets from the beginning of the process through completion.

· Deliver new and used units sold to customers by the Sales Department.

· Abide by all dealership policies pertaining to the department and the dealership.

· Follow company dress codes and be well groomed at all times.

· Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole.

· Maintain a positive working relationship with all department heads.

Job Type: Full-time

Pay: $63,000.00 - $75,000.00 per year

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Grandview, MO 64030 (Required)

Ability to Relocate:

• Grandview, MO 64030: Relocate before starting work (Required)

Work Location: In person