Overview

Who We Are:  

We are in our 69th year of business at Minnesota Rusco!

We are a company founded on the importance of family, hard work, and strong commitment, which has earned us an Award-Winning reputation. We strive to live this mission every day by genuinely caring about our employee's and customers’ happiness. We are a company focused on growth - not only for the business but also for the employees; no matter how large we grow, we will always strive to be small enough to maintain our “family-first” atmosphere.

Who You Are: 

• Have an outgoing, friendly, and professional demeanor at all times when communicating with customers, recognizing that they will always remember how you make them feel. 
• A commitment to providing each customer with a good experince.
• A positive, flexible, and collaborative mindset. 
• A willingness and ability to reflect on performance, receive constructive feedback, a desire to grow professionally, and a dedication to exceptional teamwork. 

What You'll Be Doing: 

• Manage internal documentation and external communication of project-related activities and paperwork.

• Receive and interpret paperwork from measure technician and elevate any issues to the appropriate party for review.

• Be a product / subject matter expert to assist both the sales team and production.

• Assist in tracking and managing concerns, change requests, and other related issues- elevating to upper management when appropriate.

• Jobsite visit follow-up from PM/PC - ensure proper next steps are taken to reach project resolution.

• Ensure timeliness and accuracy of subcontractor documentation (i.e., completion certificates, and project pictures). Provide detailed documentation of all payments made and ensure projects stay within budget.

• Effectively and efficiently manage relevant project communications with interdepartmental staff, senior management, clients, and vendors.

• Act as in-office liaison between the production team and Project Manager. 

• Assist in developing and maintaining best practices for the team, where relevant. Ensuring all parties on the team act within Rusco’s established processes.

• Assist in timely email correspondence from Project Manager. 

Hard-Skills Needed: 

• Basic computer skills 
• Organizational skills 
• Bath remoleding knowledge 

What We Offer: 

• Competitive salary with yearly reviews 
• Additional benefits available for full-time employees (at least 30 hours per week) include health and dental insurance the first month after 30 days. 
• Paid time off (PTO) and a 401k.

Minnesota Rusco’s Mission Statement: We exist to create happy customers by giving every employee the opportunity to be the best version of themselves through the values that we display, the training we offer, and the positive environment we provide on a daily basis.

#MNrusco 

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