Company Overview:

The BG Service Co., Inc. is an aerospace & industrial products manufacturer seeking a Customer Care and Logistics Coordinator. BG is a leader in the development and manufacture of breakthrough ignition technologies for a wide range of applications.

Role Description:

The Customer Care and Logistics Coordinator is responsible for coordinating customer shipments and providing customer care. The coordinator works directly with our customers to take orders and manage shipping arrangements.

Responsibilities:

• Coordinate customer shipments (common carrier, LTL, etc.)
• Generate customer invoices
• Complete export and customs documents
• Take incoming phone calls and direct them to the appropriate recipient
• Process customer orders via phone and email
• Respond to customer inquiries regarding order status
• Greet company guests (vendors, customers, and service providers) and direct them to the appropriate personnel
• Coordinate with the production planning team to help meet customer needs
• Update customer shipping database and contacts as needed

A successful candidate should have …

• Associates degree or equivalent experience
• Proficiency with Microsoft Office suite
• Must be highly motivated / self-starter
• Detail-oriented
• Good time management skills
• Excellent written and verbal communication skills

Benefits:

• Competitive pay
• Paid Sick Leave
• Paid Vacation Days
• Paid Holidays
• Company-subsidized Medical & Dental Insurance
• Company-sponsored Retirement Program

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Are you able to pass a required drug test and background check?

Education:

• Associate (Preferred)

Work Location: In person