Customer Relationship Manager

NERUS Strategies LLC

Salem OR

Hours: Monday to Friday, 8:00 AM to 5:00 PM

Compensation: $16 per hour

About NERUS Strategies LLC:
NERUS Strategies LLC is a fast growing media company specializing in the management of "best of" contests for our media partners nationwide. With over 55 contests across the United States and Canada, including our flagship local contest "The Best of the Willamette Valley," we are dedicated to recognizing excellence and fostering community engagement amongst small and medium sized businesses.

Job Description:
As a Customer Relationship Manager at NERUS Strategies LLC, you will play a pivotal role in supporting our sales team in identifying, vetting, and nurturing leads to drive revenue growth and enhance our market presence. This position offers an exciting opportunity to work in a fast-paced environment and contribute to the success of our innovative media campaigns.

Key Responsibilities:

• Vet leads with a focus on revenue potential, ensuring alignment with company objectives.
• Research and gather contact information for potential leads, maintaining accuracy and relevance.
• Identify leads that can be consolidated under the same parent company, optimizing efficiency in outreach efforts.
• Handle occasional calls from clients, providing professional and prompt assistance as needed.
• Respond to sales-related support emails, addressing inquiries and resolving issues in a timely manner.
• Monitor responses to email blasts and conduct A/B testing to identify effective strategies for engagement.
• Follow up on organic leads, prioritize based on relevance, and escalate to the sales team for further action.
• Proactively prospect new leads from diverse sources, expanding our network and market reach.
• Perform additional duties as assigned by the sales team leadership, contributing to the overall success of the department.

Requirements:

• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to prioritize tasks and manage time effectively in a deadline-driven environment.
• Proficiency in Microsoft Office Suite and basic computer applications.
• Willingness to learn and adapt to new processes and technologies.
• Prior experience in sales or customer service is preferred but not required.

How to Apply:
If you are passionate about people, thrive in a collaborative environment, and are eager to contribute to the success of our contests, we encourage you to apply for the Customer Relationship Manager position at NERUS Strategies LLC. Please submit your resume and we will be in touch soon!

Join us in celebrating excellence and making a difference for small businesses all over!

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• No experience needed

Schedule:

• Choose your own hours
• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• No travel

Application Question(s):

• We are open M-F 8am-5pm, within that timeframe, how many hours would you be available to work and what would be your ideal shift? (There are no wrong answers!)

Ability to Commute:

• Salem, OR 97301 (Required)

Work Location: In person