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Nebraska Truck Center is Hiring a Parts Counter (Day Shift) Near North Platte, NE
Parts Counter (Day Shift)
ESSENTIAL DUTIES
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
Job Summary
Full Time
Retail
$39k-50k (estimate)
10/14/2023
07/03/2024
nebraskatruck.com
GRAND ISLAND, NE
25 - 50
1969
LLOYD BROWN
$10M - $50M
Retail
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If you are interested in becoming a Parts Counter, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Counter for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Parts Counter job description and responsibilities
Keep customer addresses, phone numbers, etc up to date in the computer
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Properly identifying needed items, using parts catalogs, microfiche, or CD-Rom
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Making certain that the technician or customer receives the proper part on time as promised – call customers for parts pick-up and delivers parts if necessary.
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Filling customer’s wants for out-of-stock or non-stocked merchandise
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Attempting sales of additional needed or related parts or accessories
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Parts Counter jobs
Keeps front and rear counter areas clean and uncluttered.
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Participates with the parts manager in maintaining a lost sales tracking program.
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Participates in all training programs that are made available.
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Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
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Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
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Step 3: View the best colleges and universities for Parts Counter.
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