Position Summary

Job Summary
The mission of Pierce College is to create quality educational opportunities to a diverse community of learners to thrive in an evolving world.
The Computer Lab/Student Technology Assistant Team (STAT) Program Specialist 2 provides oversight for District Computer Labs, Makerspaces, Design Studios, and the various STAT stations. Primary duties of the position are to plan, coordinate, and implement the operation of the Student Labs. The STAT Program Specialist will be responsible for identifying innovative technologies and presenting clear ideas while contributing to student success and helping to shape the future of student media and educational technology. This position reports directly to the District Computer Labs Manager. This position actively supports and engages in Pierce College’s goals for equity and inclusion to provide access and support for our diverse community of learners and our goal of becoming an anti-racist institution.
About the District:
Named as a Top 5 Finalist and a Rising Star for the 2019 Aspen Prize for Community College Excellence, Pierce College Fort Steilacoom was recognized for exceptional achievements in student learning, certificate and degree completion while in community college and after transferring to a four-year institution, employment and earnings rates after graduation, and access for and success of minority and low-income students. Pierce College District was named as a Top 10 finalist for the 2021 Aspen Prize and a Top 25 for 2023.
Want a feel for our District?Take a peek with aerial campus views!

Pierce College Fort Steilacoom

Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake.

Pierce College Puyallup

Located on an expansive site with 125-acres of wooded land with beautiful hideaways.

Pierce College at JBLM

Located at the Joint Base Lewis-McChord military sites, serving many of our military and active-duty families that are serving our country.

Essential Functions

Essential Functions
Lab Staff Lead/Direction:

• Assist in recruiting, hiring, and training part-time lab and multimedia employees using approved procedures.
• Develop work schedules and make appropriate assignments for employees; monitor and approve work hours for Time and Leave Reporting.
• Recommend discipline and termination of employees, if necessary.
• Supervise the lab/multimedia centers/STAT (Student Technology Assistance Team) stations throughout the campus through direct observation and by monitoring procedures per established customer service and security guidelines.

• Display a deep understanding of cultural diversity and a willingness to learn from others, fostering an inclusive environment through open and honest interactions.
• Establish meaningful connections with students, acknowledging their unique experiences, and recognizing their individual strengths and aspirations.
• Provide personalized guidance and ensure exceptional support by actively listening and engaging with students.

• Monitor student technology use and assist in development of a plan to meet user's needs.
• Monitor staffing needs for labs/multimedia/STAT stations.
• Research and identify innovative technologies, strategies, and equipment.
• Assist with preparation of Student Tech Fee or Service and Activities budget requests.
• Track budget expenditures for all funding.

• Research latest technology trends and management styles to stay current with continuous process improvements.
• Support implementation of fresh new strategies as it relates to student technology.

• Assist and coordinate with library personnel to maintain and support media equipment including audio/video devices and peripherals.
• Provide assistance with paper and toner needs for student technology.
• Support ESL, College Success, other Learning Resource Departments and college programs.

• Serve on campus-wide committees to support and advance equitable student success to the greatest extent possible.
• Other duties as assigned.

Qualifications

Required Education:

• Associates degree in any field of study.

• Experience working in computer labs, media, instructional support and/or information technology departments.
• Experience providing customer service in a fast-paced environment.
• Supervisory skills to include coaching and mentoring to support employees in achieving the college mission and their professional goals.

• The successful candidate must consent to and pass a criminal background check after a conditional offer of employment. Information from the background check will not necessarily preclude employment but will considered in determining the applicant's suitability to perform in this position.

• Communication: Ability to communicate plans and activities in a manner that supports strategies for unit involvement and accomplishment of mission and outcomes.
• Interpersonal Skills: Ability to model and maintain the values of candor, openness, inclusiveness and honesty. Build and maintain the trust of others.
• Fiscal Responsibility: Ability to look for methods to improve processes that have a positive impact on resource allocation.
• Intermediate computer skills and multimedia experience:
  • Microsoft Office Suite and Office 365: Word, Excel, Outlook, PowerPoint, both stationary and mobile apps.
  • Internet/Canvas: Ability to utilize the Internet and Canvas to support the STAT program. Some experience with cloud apps – Google Drive and MS One Drive.
  • Multimedia: Hands-on experience with a variety of digital media, including but not limited to computer programs and software; digital imagery, digital video; video games; web pages and websites, including social media; data and databases; digital audio, such as mp3s; and e-books.
• Job Management: Ability to manage one’s time and priorities to ensure assignments are completed in a timely and effective manner.
• Critical Thinking & Problem Solving: Ability to be a critical, creative, reflective thinker; to question, search for answers and meaning; evaluate ideas and information and develop ideas that lead to action.
• Adaptability & Flexibility: Ability to adapt to changing business needs, conditions, and work responsibilities.
• Student Service (Student Focus): Ability to work effectively and efficiently to provide quality service to students and the public to satisfy student service expectations.
• Establishing Rapport: Ability to interact effectively with others to establish and maintain smooth working relationships.

Application Process

Application Process

To be considered for this position, applicants must:

• Meet the required qualifications as outlined in this announcement.
• Complete the online application profile and apply for the specific job opening at: https://www.pierce.ctc.edu/hr
• Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. (Cover Letter)
• Upload (attach) detailed résumé of all educational and professional experience.(Résumé)
• Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to submit copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: www.naces.org/members.htm (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
• Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted.(References)
• Provide a response to the following question: (Supplemental Question) How does this position impact the College's goal to support all students and efforts to move Black and Brown student excellence forward?

Special Note: To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.

All correspondence regarding your application status will be sent to the email address associated with your NEOED account. Please make sure to check your spam folder periodically, in the case of an automated, incorrect delivery.

Terms of Employment:

This is a full-time (40 hours per week) classified, overtime-eligible position with the Pierce College District. This position is permanent after serving a 6-month probationary period. The primary work location will be at Pierce College Fort Steilacoom campus. Occasional travel to Pierce College campuses or other sites may occur. Standard work hours are between 8:00 am to 5:00 pm, Monday through Friday, with occasional evening and weekend hours required. This position may be eligible for occasional work from home. This position may be subject to reassignment between campuses or sites. This position requires regular and consistent attendance.

Salary & Benefits:

The salary range for this position is $46,596.00 to $51,384.00 annually. The salary will be determined based on the candidate's qualifications and related experience. Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: https://www.pierce.ctc.edu/hr- benefits.

Physical Work Environment:

This position is required to work indoors in an open office environment, which requires visual concentration on detail, dexterity, precision, and is subject to frequent noise and interruptions.

Reasonable Accommodation:

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening & Interview Process:

Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Please note: This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position. Applicants whose qualifications most closely correspond to the District's needs will be eligible for further consideration.

Conditions of Employment:

Pierce College is a “fully vaccinated campus” under the state’s higher education guidance, which means that COVID-19 vaccination is highly encouraged for all employees and students.
Prior to the start of employment, finalist(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law RCW 28B.112.080.

An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Bargaining Unit:

This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).

Equal Opportunity:

The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.

For more information about this position or assistance regarding your application, contact Human Resources at: jobs@pierce.ctc.edu

Questions regarding equal employment opportunities or discrimination may be directed to the following:

Sean Cooke - Title IX Coordinator

(253) 840-8472

Davi Kallman - ADACO/Section 504 Coordinator

(253) 912-3715

Deena Forsythe - Interim Vice President for Human Resources

(253) 964-6586

Paula Henson-Williams - District Affirmative Action Officer

(253) 864-3229