Job Purpose:
Underthedirection oftheBilling Manager,theCollectionsAssistantwill be responsible for the firm collections activitiesthrough establishedpolicies and procedures, as well as recommendations for updated procedures to maximize results.
Duties and Responsibilities:
- Handle day-to-day collectionsto ensure that all accounts are followed up on ina timely manner
- Monitor accounts receivable,researchand resolvedisputes, and keep client collections activity accurate andup-to-date
- Under the directionofthe Billing Manager, assistwith ensuringthe teamis achieving productivity and quality targets in collection goals
- Provide regular reporting toManagementon outstanding A/R by client,carrierand/or adjuster
- Evaluate andcreate standard operating procedures forcollection/recovery solutions
- Workcloselywith managementtoidentify, escalate,and resolvecollectionsissues
- Special projects as directed by management, which will need advanced Excel experience
Skills/Qualifications:
•Minimum 3 years ofe-billing experiencein alaw firm required,workers’compensation experiencepreferred
•Experience withLegal-X(Bottomline), Quovant, Ascent, Tymetrix,and CounselLink,etc.
•Strong computer skillsincludingMicrosoftprograms
•Advanced skills in Excel required;Excelskills must include the useofadvancedformulas,pivot tables, v-lookups and otherreporting tools
•Musthaveexperience managing high-volume collection accountsand reporting outstanding AR
•Ability tointeracteffectivelyand clearly withthe public,clients, andemployees atalllevels
•College degree in Business,Finance,orAccounting preferred
The idealcandidate will behighly organized,detail oriented and workwell underpressure,withthe ability tojuggle multiple projects simultaneously. Mustpossessexcellentcommunication skills, be ateamplayer, and havepride inwork product. This isa fast-paced position that requires asenseofurgency while maintaining accuracy.
Albert&Mackenzieis anestablished and growing Californiaworkers'compensation defensefirmwith multiple offices inCalifornia.Nameda Great Place toWork in 2021, 2022, and 2023aswell aswinner of severalBestPlaces toWork awards.Albertand Mackenzie offersa competitivecompensation package toinclude 100%company-sponsored employee Medicaland Vision insurance;Short Term Disability, LongTerm Disability and Lifeinsurancebenefits;a 401kplan;paidtime off;and optionalvoluntarydental plan. We offer excellentwork/life balancein acollaborative and casualwork environment.
Job Type:Full-time
Location: Remote; California residentsonly
Compensation: $28 - 30.00 /hour