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Legendary Waters Resort & Casino is Hiring a Cage/Vault Manager Near Red Cliff, WI
DEPARTMENT: Cage/Vault
SUPERVISOR: Controller
WAGE: DOQ
SHIFT: Days/Nights/Weekends/Holidays or as needed
CLASSIFICATION: Gaming License Required
REQUIREMENTS: 40 hours per week
JOB SUMMARY: Under the direction of the Controller, the Cage Manager manages all operations of the Cashier
cage/Drop/Vault. Ensures proper staffing, actively recruit new team members, customer satisfaction, and accurate
accounting of transactions. Supervises all facets of the drop/count operations, safeguarding and accounting for all
casino money drops and organizing and maintaining all drop boxes. Develop, implement, and evaluate
departmental policies and procedures. Actively recruit new team members, oversee effective hiring, training,
evaluation, and performance of all Cage/Vault personnel. Friendly, professional attitude always required. Must be
willing to work weekends, nights, and holidays. A neat clean appearance is a must.
JOB QUALIFICATIONS:
- High school diploma/GED required.
- Must have at least one year of supervisory/managerial experience.
- Knowledge of casino and tribal gaming regulations and the ability to ensure compliance as appropriate
- Interpersonal and teamwork-oriented skills are necessary to maintain a high-quality working environment
- Excellent customer service skills to maintain quality service delivery.
- Ability to maintain strict confidentiality and maintain a professional demeanor.
- Knowledgeable of Gaming Regulations, Title 31, and Minimum Internal Controls.
- Demonstrated ability to accurately account for large amounts of cash.
- Must have basic computer skills,10-key calculator skills, math skills.
- Must be reliable, punctual, efficient, and diligent.
- Accurate and detail oriented.
- Superb customer service skills.
- Must possess excellent interpersonal and team member relation skills.
- Ability to maintain strict confidentiality and maintain a professional demeanor.
DUTIES AND RESPONSIBLITIES:
- Maintain awareness of all Cage/Vault Operations department activity, monitor performance of staff, must
- Recruit, hire, coach, direct and develop team members. Builds a team by developing and implementing
- Maintain department staff records.
- Coordinates drop team member activities with accounting to ensure all financial internal controls and
- Establishes and maintains appropriate security measures to protect confidentiality of company
- Promotes effective communication with supervisors, co-workers, and subordinates through regular staff
- Develops and operates within the adopted Cage/Vault budget, including capital budget requests.
- Participates in and attend designated meetings, trainings, activities, etc., as needed or directed.
- Promotes a clean, safe, and friendly work environment for team members and guests.
- Ensures that the operations of equipment, tools and materials are handled in a safe manner.
- Promote internal guest service standards through courteous and respectful behavior.
- Responsible for scheduling, time sheets, and tracking attendance.
- Completes annual reviews and evaluations for staff. Instructs, trains, directs, and coaches team members.
- Responsible for ensuring cage/vault personnel follow and understand internal procedures, check cashing,
- Accurately redeem patrons slot tickets.
- Cash checks with prior approval from check cashing system or Shift Manager.
- Responsible for window bankroll and reconciles bankroll at conclusion of shift.
- Maintaining records necessary for the operations of the cage/vault.
- Pay jackpots out to slot attendants.
- Verify large amounts of money for various types of transactions.
- Promotes Legendary Waters Resort & Casino by interacting with customers in an enthusiastic, helpful,
- Keeps area clean and well stocked with supplies.
- Must be able to lift up to 25 lbs.
- Must be able to stand for long periods of time.
- Perform other duties as assigned.
Smoke free environment.
The Red Cliff Tribal Council has a drug free workplace policy and adheres to the intent of the drug free workplace
act. All new hires are subject to a drug test prior to starting.
Native American preference applies; yet all qualified applicants will be considered.
Job Applications are available at the casino cashier’s window, Human Resources office.
Posted: 5/7/2024
Deadline: 5/14/2024
Information: Seth Morris
Human Resources
37600 Onigamiing Drive, Red Cliff, Wisconsin 54814
smorris@legendarywaters.com
(715)779-9401 Direct or 1 (800) 226-8478 x9401 Toll Free
Job Summary
Full Time
Wholesale
$58k-92k (estimate)
05/27/2024
07/26/2024
legendarywaters.com
Bayfield, WI
25 - 50
Wholesale
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