Job Summary

Agency Expectations of Employee

• Supports Mission, Vision and values of agency.
• Acts as a role model within and outside the agency.
• Works in partnership with fellow team members.
• Is sensitive to cultural diversity of colleagues and clients served.
• Is responsive to internal and external customers.
• Represents Catholic Charities of Ingham, Eaton & Clinton Counties in a professional, conscientious manner at all times.
• Demonstrates ongoing professional growth and knowledge through training and experience.
• Forges mutually respectful partnerships with persons served and their families to assist them in gaining skills and confidence to address the problems and issues they face.
• Sets limits and maintains the helping role of the practitioner/volunteer/intern and intervenes appropriately to meet the needs of the persons or family members served.
• Believes in the capacity of people to grow and change.

Role and Responsibilities

• Assist in all tasks related to the food pantry, including but not limited to: scheduling food pantry appointments, leading clients through the pantry, unloading inventory from CRCC vehicles, reviewing inventory, stocking shelves, organizing the pantry, and helping to maintain a clean and safe environment
• Assist in all tasks related to the personal needs program, including but not limited to assisting clients with walk-in personal needs appointments, assembling personal-needs kits, stocking shelves, and organizing inventory
• Assist in all tasks related to the clothing closet, including but not limited to: explaining the process and rules, showing clients where sizes are located, as well as monitoring and organizing inventory
• Assist in all tasks related to the Community Kitchen, including but not limited to: serving meals, washing dishes, prepping meals and cleaning the cafeteria.
• Assist in processing food pantry and personal needs program paperwork
• Drive company vehicle to pick up clothing, personal needs and food items
• Any additional reasonable request deemed necessary by management

Qualifications and Education Requirements

• “People person” willing to serve community members in vulnerable situations, including but not limited to individuals who are homeless, refugees, or immigrants
• Motivated self-starter with a high level of integrity
• Proficient in Google Docs, Microsoft Word, and Excel
• Accurate and detail-oriented with strong organizational skills

• Valid Michigan Driver’s License with a clean driving record
• Preferably bilingual in Spanish, Arabic, French, and/or Swahili

• Must be able to lift up to 50 lbs
• Ability to stand and/or walk up to 8 hours per shift.
• Work involves talking, stooping, squatting, twisting, climbing, kneeling, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
• Ability to sit and use computer workstation, including keyboard and visual display terminal for extended periods of time.
• Noise in the work environment is usually moderately quiet but can be very loud at times.
• Driving as needed throughout the day.

Additional Notes