The Team: The Sales Department Clerk position is a part of the American Girl Los Angeles retail store team.

Job Description

The Opportunity: The American Girl Los Angeles retail store is looking for a dynamic individual as Sales Department Clerk , who have the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment.

What Your Impact Will Be:

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

Qualifications

What We’re Looking For:

• Sales experience in the specialty retail or service industry, preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Mattel is an Affirmative Action/Equal Opportunity Employer

F/M/Disability/Vet

Job Types: Part-time, Seasonal

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Retail Associates & Cashiers: 1 year (Preferred)

Work Location: In person