CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Seasonal Host position is part of the American Girl New York City retail store's Café/Restaurant team. Must have open availability preferably Friday, Saturday and Sunday.

The Opportunity: The American Girl New York City retail store and restaurant is looking for a dynamic individual to deliver an outstanding dining experience to our guests as a Seasonal Host in our restaurant. The Host is responsible for greeting and seating restaurant guests, managing reservations and working with the restaurant team. If you thrive in a high-pressure, fast-paced environment and can handle challenging service situations with sound judgment and a positive, professional demeanor, we want to hear from you.

What Your Impact Will Be: Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists, while maximizing seating capacity.

• Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically.
• Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music and table placement.
• Communicates accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team.
• Shares information on the store and restaurant events with guests.
• Utilizes Zomato reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions.
• Initiates training opportunities with restaurant staff.
• Assists restaurant staff as needed in providing an outstanding dining experience.

What We’re Looking For:

• Experience as a restaurant host, hotel concierge, or related customer service position, preferred.
• Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax), preferred.
• Experience working with children, preferred.
• Must be able to work a flexible schedule, including nights, weekends and holidays. Must have Friday, Saturday, Sunday availability.

The hourly rate for this position is $18.50

**Hourly rate is based on a candidate’s education, skills and experience

Mattel is an Affirmative Action/Equal Opportunity Employer
F/M/Disability/Vet

American Girl NY In-store Hiring Event is coming up!

All candidates attending the hiring event must first apply on our website at https://jobs.mattel.com to apply and will receive additional information about the upcoming American Girl hiring event.

American Girl NY In-store National Hiring Event!

apply on jobs.mattel.com to receive details about the hiring event.

American Girl New York is now hiring for the following seasonal positions:

Sales Associates · Stock Associates · Doll Hair Salon Associates · Salon Stylists (Licensed Cosmetologists) · Asset Protection Associate (Security License Required) · Hosts · Food Expeditors · Servers (2 years exp required for servers)

What It’s Like to Work Here: American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

Job Type: Seasonal

Pay: From $18.50 per hour

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Work Location: In person