Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees.
Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast.
Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise.

It’s one thing to know workers’ comp. It’s another to know people. But knowing both? That creates an altogether different experience.

So, if you’re ready for an altogether different workplace experience, get to know the people who know workers’ comp. Apply today.

Essential Job Functions and Responsibilities

• Performs a variety of routine and non-routine clerical/accounting functions, in accordance with procedures. May provide support in one or more areas (i.e., general accounting, accounts receivable, direct bill, etc.).

• Performs premium accounting transactional activities, which may include the following:

  • Collection of premiums and claims payments

  • Assembling and auditing of accounts

  • Processing payments by phone and submitting cash allocation requests

  • Reconciliation of account discrepancies

• Troubleshoots and determines cause of discrepancies and initiates corrective action

• Includes written and/or verbal communication with medical providers

• Direct Bill:

  • Provides billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance. May require extensive inbound phone support.

  • Utilizes working knowledge of multiple billing and/or policy applications and processing procedures to effectively service customer inquiries of a complex nature.

  • May follow-up on complex delinquent accounts including communication with collection agencies and other entities.

• May reconcile payments/receipts with account information.

• Fosters/builds relationship with other departments and/or outside agencies to resolve problems. May include written and/or verbal communication with customers.

• May gather data to compile reports and/or create ad hoc reports.

• Complies with appropriate regulations and/or company policies/guidelines.

• Provides guidance and assistance to lower level positions.

• May lead the work of others (mentor, prioritize, delegate and review assignments).

• Performs other duties as assigned.

• The person hired for this position will work out of the Lakeland, FL office which offers a hybrid work environment of 3 days in the office and 2 days' work from home.

#LI-Hybrid

Job Requirements

Education: Minimum associate degree or equivalent experience.

Field of Study: Business, Accounting or a related discipline.

Experience: Generally, 3 to 5 years of related experience. Previous experience in the insurance industry preferred.

Company:

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.