Compliance Analyst

*** This position is NOT REMOTE - We work a hybrid schedule in the Augusta Ga and Charlotte NC office. ***

Who we are:

TaxSlayer makes life simpler and less stressful for millions of Americans with exceptional, easy-to-use technology. Trusted for over 50 years, TaxSlayer saves time and money for individual customers, business owners, and tax professionals by offering tax preparation software, support, and tools. Our employees are among the brightest, most talented group of innovators who collaborate in a relentless effort to improve our products and exceed customer expectations. We boldly celebrate our progress and the amazing accomplishments of our team.

Are you a TaxSlayer?

The Role:

We are seeking an experienced compliance analyst to support our professional software division! In this role, you will work closely with our Legal and Sales teams to onboard TaxSlayer’s professional B2B customers (individual tax preparers, tax offices, and service bureaus). You will also help develop compliance policies and systems to serve our pro customers.

You must be able to collaborate effectively across the company to ensure that legal risks are understood, communicated, and mitigated effectively. You will be required to have seasoned judgment and a demonstrated ability to manage complex and novel issues, provide oversight and support to Sales functions, and collaborate with Product/Development teams to ensure that technical solutions are implemented. We are looking for someone who can develop and implement compliance policies and procedures from the ground up, conduct risk assessments and provide reporting, and advise stakeholders regarding legal and regulatory requirements and best practices.

The ideal candidate will have solid compliance experience within the financial services industry (tax-related business a plus). During the tax season, your primary focus will be working with new customers to ensure their onboarding documentation is complete, so excellent communication skills and an ability to perform administrative duties in an efficient, detail-oriented manner is a must.

Responsibilities include:

• Assist Sales team in reviewing EFIN verification and other account-related questions and advising on issue resolutions
• Manage company’s due diligence program for verification of Electronic Filing Identification Number
• Develop and maintain a robust compliance program for the professional B2B division (e.g., oversight of professional customers—professional tax preparers, tax offices, and service bureaus)
• Proactively identify and mitigate compliance risks
• Develop strong internal controls to promote an effective compliance control environment
• Analyze, prepare, and monitor metrics related to assess the performance of the pro compliance program
• Monitor the regulatory landscape, such as pertinent privacy laws and regulations, to stay apprised of important developments and political changes that could inform internal policies and practices
• Keep pace of demands of business by anticipating problems, offering appropriate solutions, and providing the necessary leadership to implement changes effectively

Requirements:

• Minimum of five years within financial services industry (tax preparation or tax-related business experience a plus)
• Bachelor’s degree required
• Background in law or complex issue resolution is a plus
• Experience writing internal policies and procedures is a plus
• Excellent organizational, time management, and analytical skills, with strong attention to detail
• Excellent verbal and written communication skills, with proven ability to express technical concepts for general audiences
• Ability to manage multiple projects, prioritize tasks, and delegate when appropriate

PHYSICAL WORKING CONDITIONS

• Ability to meet attendance requirements (hybrid working in Charlotte or Augusta office)
• Ability to read, write, and communicate on computer for several hours each day

APPLY TODAY and be sure to opt in to text communication with our recruiting team!

What we offer:

At TaxSlayer we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program.

• We offer flexible remote and/or hybrid work options when possible, depending on the role.
• Exempt Salaried employees receive a generous PTO bank, in addition to Paid Holidays.
• Insurance: Medical, Dental, and Vision insurance offerings from Aetna and Guardian. Options for Employee Only, Employee Spouse/Domestic Partner, Employee Children, or Family.
• 401K with 150% match on up to 3% contribution
• Performance-based bonus and salary review process
• Other offerings: Wellness Program, Life Insurance for employee, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Education Assistance, company-paid parking, on-site fitness facility, company store, and unlimited free coffee.

Please note: As a federal contractor, we are responsible to ensure our employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.

Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.