Business Analyst I

General Summary-

The Business Analyst I (BA) is responsible for gathering and documenting business and technical requirements, project planning, task management, risk management, resource management and general oversight for key initiatives throughout the full project lifecycle (design, development, testing and evaluation, production and disposition), ensuring that these initiatives are completed on-time, within scope and budget and with an extremely high quality of deliverables. The BA may also analyze alternative problem solutions and present a case for the recommended solutions with a detailed analysis of risks and return on investment.

The BA coordinates all phases of service delivery including: analysis and design, configuration and build, testing and training, and deployment of solutions and performs certain project management duties such as managing project resources, project planning, risk management, scope management, project communications, and status reporting.

Essential Functions

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skill.

Departmental Support

• Manages and appropriately escalates: delivery impediments, risks, issues, and changes associated to the initiatives
• Ability to lead and motivate cross-functional teams and interact with all levels of staff from front line through senior management
• Analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures
• Assigns and monitor work of applicable personnel, ensuring that project steps are in alignment with business objectives, on-time and within budget
• Defines staff and other resources necessary to accomplish the goals and/or objectives of the initiative
• Ensures all the required artifacts are produced and reviewed, including the leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the solution
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; developers, product owners, and subject matter experts
• Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing many routine and complex projects/programs
• Provide process improvement recommendations based on best practices and industry standards
• Resolves conflicts by demonstrating leadership and appropriate decision-making competencies

Vendor and Project Management

• Partners with management to deliver programs that align with organizational goals and objectives.
• Work with and maintain vendor and project relationships as assigned.
• Understands, tracks and articulates issues / risks / action items; work with responsible owners to address the items on a timely basis; update the appropriate stakeholders as needed; escalate as needed
• Defines project scope, deliverables, roles and responsibilities in collaboration with stakeholders and business partners
• Establishes, plans, and executes major milestone reviews and decision gates to complete the program and project life cycle
• Identifies, clarifies and communicates project vision, goals and objectives
• Manage scope throughout the project duration. Maintains accurate project estimates, timelines, project plans, status reports

Miscellaneous Duties

• Participate on various organizational or departmental project teams in assigned capacity to develop and/or enhance products, services and improve efficiencies for members and/or staff.
• Enhance professional and technical skills by attending seminars and classes, subscribe to technical and industry related journals and publications.
• Maintain member confidentiality.
• Perform other duties as assigned.

Education & Experience

• 2 years of Business Analyst experience
• 2 years of Project Management experience
• 2 years of financial services experience
• 2 years of experience utilizing Atlassian products (such as Jira) for requirements and project management
• 5 years of experience with the Microsoft Office suite of products (Outlook, Word, Excel, PowerPoint, Teams, etc.)

Knowledge, Skills and Abilities

• Ability to independently manage the operational aspects of ongoing projects
• An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
• An ability to quickly identify and drive to the optimal solution when presented with a series of constraints
• Demonstrated ability in risk management, change management, project management
• Knowledge of software, product and system development lifecycle best practices
• Knowledge of both theoretical and practical aspects of business analysis and project management
• Self-motivated individual that possesses excellent time management and organizational skills
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results without direct reporting relationships
• Strong oral and written communication skills and the ability to present a polished, professional demeanor and documentation to all stakeholders
• Strong sense of personal responsibility and accountability for delivering high quality work

Desirable Traits:

• Pleasant and professional appearance
• Dependable
• Organizer and planner
• Possess decision-making abilities

Physical Functions

• Must have the ability/stamina to work at least 40 hours a week
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
• Must be able to communicate through telephone, e-mail and in-person communications
• Must be able to engage in problem-solving skills to help identify and solve potential issues in the field