• Field incoming calls from AAA Life agents across the country.
• Get results and raise awareness of AAA Life’s products.
• Develop a deep understanding of the sales process, the life insurance industry and best practices in field sales.
• Support broader corporate initiatives; participate in special projects and other duties as assigned
• Detail each call and correspondence and identify trends in field feedback.
• Assist field agents with password resets and level 1 technical inquiries.
• Assist in proactively identifying sales opportunities by promoting the use of various sales concepts and marketing material that lead to suitable sales.
• Ensure that all support is in compliance with Company policy and state insurance department rules and regulations. Assists in implementing and enforces market conduct standards.
• Work with Hybrid Wholesalers to generate new business and increase Agent Sold sales.

• 1-2 years’ Life Insurance experience required. (sales experience or strong life insurance sales support and training)
• 2 year College Degree in Finance, Business or Economics
• Knowledge of life and annuity sales preferred
• Active life insurance license required
• Proficient in Microsoft Word, PowerPoint and Excel
• Strong communication skills – verbal and written
• Ability to provide strong customer service
• Possesses some technology knowledge of insurance system applications and data
• Willingness to work extended hours and weekends, if required
• Ability to optimally function in a fast-paced team environment
• Demonstrates a high level of independence and creativity, and looks for opportunities to initiate and follow through on new projects and opportunities.

• A collaborative, energetic work environment where you can put your passion for people to work
• Medical, Dental, Vision, Life and Disability coverage available day one
• Pension Plan
• Performance-based incentive plan
• 401k available with a Company match
• Holidays and Paid Time Off
• AAA Basic Membership

PM21