Education & Experience Required

High School Diploma, GED or equivalent experience.

SUMMARY

Responsible for dealing card games as well as the operation and conduct of assigned game in accordance with Casino regulations as well as Table games policy and procedures.

ESSENTIAL JOB FUNCTIONS

• Deal Card Games; Blackjack, Craps, Poker, Roulette, or any variety of games offered at assigned property in accordance with approved policies and procedures.
• Inspect playing cards, dice, chips or other equipment for flaws or foreign objects that may affect normal play or result in a loss of game integrity.
• Count down table tray.
• Sign for appropriate table games paperwork. (fill slips, credit slips, opener / closers, jackpot logs etc.)
• Drop all currency in drop box after approval from Pit Supervisor.
• Promptly turn in tips to the token box.
• Maintain proper dress code and conduct at all times.
• Provide exceptional customer service each and every shift.
• Maintain good attendance and punctuality; maintain a flexible schedule to include weekends and holidays.
• Attend company and department trainings or meetings as required.
• Must practice all safety policies, procedures and standards as set by OSHA
• Be able to deliver core customer service values.
• Required to attend on-going training sessions and staff meetings.
• Willingness to cross-train and provide support in related areas of operations.
• Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

EQUIPMENT TO BE USED

Shuffle Master, Cards, Chips, Dice, Roulette Wheel and equipment, Craps stick, etc.

MINIMUM JOB QUALIFICATIONS

Certification / Licenses Required

Must be TIPS Certified or able to pass certification upon hire.

Knowledge Required

Must have completed Dealer's Training and pass an audition upon hire

Skills Required

Active listening giving full attention to what other people are saying

Critical thinking, making decisions and work independently

Requires excellent communication and organizational skills

Abilities Required

Work productively under strict time restraints with variable deadlines

Must be able to lift and / or move objects up to 25lbs.

Must be able to stand or sit for extended periods of time.

Requires reaching, bending, stretching, kneeling, crawling, lifting and carrying.

Must demonstrate acceptable hand to eye coordination skills; requiring hearing, talking, use of hands and fingers to handle and feel objects, reach with hands and arms while viewing objects close, distant, color, peripherals and depth vision to adjust and focus.

Must be able to work flexible hours including nights, weekends, holidays and / or days off and variable shifts

Additional Job Requirements

Must be 18 years old.

Must be able to pass a background investigation and a drug and alcohol screen as a condition of employment.

Must successfully pass a job interview

PREFERRED QUALIFICATIONS

Previous table games dealer experience and / or possession of dealer training certificate.

WORKING CONDITIONS

Must be able to work in a fast paced, stressful atmosphere, having the ability to deal with difficult situations and people without losing perspective while remaining focused positive and professional.

Must be able and willing to work in a crowded, loud, smoking environment. Must be able to handle being under constant surveillance.

The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position.

PREFERENCE STATEMENT

Grand Traverse Resort and Casino's preference policy will apply.

• Grand Traverse Band of Ottawa and Chippewa Indians
• Other Federally Recognized Native Americans
• In-House
• Veteran Applicants
• External Applicants

Please provide documentation and / or ID in accordance with the preference policy.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.

They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

Last updated : 2024-05-26