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Center Community Alternatives is Hiring a Medical Receptionist (Part-Time - Flexible Hours) Near Brooklyn, NY
Why Join the Team?At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience, and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance.
Position SummaryJob Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned.
Direct Supervisor: Manager of Operation and Human Resources
Responsibilities
- Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and provides all visitors/vendors an attestation form with HIPAA Confidentiality Statement.
- Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments.
- Answer telephone calls, routing calls to the appropriate person.
- Facilitate participant referrals and admissions by collecting information via telephone or in-person.
- Update participant demographic information in the electronic health record information.
- Collect payments from participants, where applicable following established procedures.
- Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource.
- Provide MetroCards to eligible participants. Provide coverage for other clerical duties as needed.
- Participate in staff meetings, supervisory meetings, and trainings.
- Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction.
- Assist with Insurance Verification
- Supervise reception area. Maintain a clean, welcoming and comfortable environment.
- Word process reports, memoranda and correspondence.
- Receiving and sorting daily mail and packages.
- Member of CCA Office Safety Committee.
- Perform data entry or other administrative tasks as assigned.
- High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree)
- 2 years of experience in a front desk / receptionist role required.
- Computer Skills required.
- Bilingual in English and Spanish preferred.
- Experience in a receptionist role of a busy healthcare clinic is desired.
- Experience with Electronic Health Records preferred.
- Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse.
- Exemplary customer service skills.
- Strong organizational and attention to detail skills
Job Summary
Part Time
Social & Legal Services
$41k-51k (estimate)
05/26/2024
06/24/2024
communityalternatives.org
BROOKLYN, NY
50 - 100
1981
JOSEFINA BASTIDAS
$5M - $10M
Social & Legal Services
Related Companies
About Center Community Alternatives
The Center for Community Alternatives is a non-profit agency that promotes reintegrative justice and a reduced reliance on incarceration through advocacy, services, and public policy development in pursuit of civil and human rights. CCA has developed exemplary and groundbreaking programs for justice-involved adults, young people, and "at-risk" youth. While these programs serve diverse populations, they share: A philosophy of unconditional care and commitment to clients served; A methodology which works with clients directly in their homes and communities; and The goal of demonstrating the c ...
onnection between alternatives to incarceration and public safety. With offices in Brooklyn, Syracuse, and Rochester, New York, CCA is uniquely situated to demonstrate models that can work in distinct communities. The starting point for most of CCA's work is an individualized, advocacy-oriented plan ("client-specific planning") that addresses the needs of each client we servewhether these concern recovery from addiction, preventing the spread of HIV and AIDS, family reunification, completing educational goals, or gaining and sustaining work. Justice Strategies is the research, training, public advocacy, and policy division of CCA. All of CCA's work is intended to build healthy individuals and communities, and to prevent the destructive cycle of crime and incarceration.
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The job skills required for Medical Receptionist (Part-Time - Flexible Hours) include Customer Service, Scheduling, Appointment Scheduling, HIPAA, Confidentiality, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Receptionist (Part-Time - Flexible Hours). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Receptionist (Part-Time - Flexible Hours). Select any job title you are interested in and start to search job requirements.
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