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NEIGHBORHOOD FAMILY PRACTICE is Hiring a Medical Office Specialist (46296) Near Cleveland, OH
Position Summary(Overall purpose of this position)
- Responsible for all patient support services conducted in the front office.
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
- Responsible for accurate and timely scheduling and registration.
- Makes appropriate phone calls or access insurance companies through internet to determine patient’s eligibility of coverage.
- Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
- Educate patients on options available for all patients eligible for financial assistance.
- Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
- Follows office policies and procedures for your department as well as the organization.
- Maintains work area and lobby in a neat and orderly manner.
- Effectively communicates with providers or other departments.
- Responds to emergency calls and uses overhead paging system according to procedure.
- Coordinates patient transportation for scheduled patients with need.
- Calls and confirms patient appointments as needed.
- Makes outreach calls to patients for care and quality team as needed.
- Participates in educational activities or training sessions as appropriate.
- Protects patients’ rights by maintaining confidentiality of personal and financial information and securing workstation.
- Handles faxes and copying as requested.
- Specific knowledge, training or skills required to perform the duties of this position. Specific concepts, courses, training programs or required certifications:
- High school diploma or GED.
- Computer proficiency: Microsoft Office Suite and EPIC EMR knowledge preferred.
- Ability to establish and maintain effective working relationships with staff, patients and the public.
- Ability to read and understand oral and written instructions.
- Ability to follow written policies and procedures.
- Ability to work independently.
- Understands and initiates a team work approach when appropriate.
- Knowledge of medical insurance preferred.
- Ability to operate fax machine and photocopier.
- Ability to sort and file materials correctly by alphabetical or numeric system.
- Desire to deliver quality work and the ability to accept a high level of responsibility.
- Dedication to maintaining confidentiality of all patient records.
- Ability to multi-task in a stressful environment.
- Ability to speak clearly and concisely with a pleasant telephone voice.
- Strong organizational qualities.
- Ability to communicate in English and Spanish preferred.
- Valid Ohio driver’s license and insurance.
- Ability to see, communicate, hear and utilize electronic communication devices.
- Office work environment.
- Occasional evening or weekend work.
- At least 1-year work experience in a medical office setting preferred.
Job Summary
Full Time
$43k-54k (estimate)
06/04/2024
06/20/2024
neighborhoodfamilypractice.org
Cleveland, OH
<25
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The job skills required for Medical Office Specialist (46296) include Scheduling, Confidentiality, Microsoft Office, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Office Specialist (46296). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Office Specialist (46296). Select any job title you are interested in and start to search job requirements.
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Quotes from people on Medical Office Specialist job description and responsibilities
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Career tips from people on Medical Office Specialist jobs
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