Ashby Lumber has proudly served the entire Bay Area for 50 years.

We supply contractors and homeowners with everything needed for residential and commercial remodeling, rebuilding, and renovation such as lumber, tools and hardware, doors, windows, paint, faucets, sinks, and toilets.

We are currently hiring a Yard - Customer Service Person for our Berkeley location.

Interested in becoming a part of our team? Apply today! OBJECTIVES The first priority of this position is to assist customers with orders and loading of customer’s vehicles.

The ability to safely operate heavy machinery and power vehicles such as forklifts is essential.

This position involves standing and walking for extended periods of time.

Must be able to work in and outdoor environment through-out the year with various weather changes.

Stocking of lumber products of various weights and sizes is also required for this position.

Professional attitude and presentable appearance reflects back on our entire operation.

Must be able to work with, and be respectful as a group or team. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE

• Assisting Customers with orders
• Use of 2 way radio to communicate to co-workers
• Direct customer traffic to appropriate area(s)
• Filling customer orders in a timely manner
• Solving customer issues, problems and concerns to the best of your ability
• Reading and understanding Invoice and Order tags
• Covering yard shed during co-workers’ breaks STOCKING
• Stocking all Lumber product to appropriate area / rack
• Stocking all other products to appropriate area / rack
• Clear the Isles and Bays of all wrapping material and packing bands EQUIPMENT
• Safely operate Forklifts in Yard for loading, stocking and building orders
• Safely operate Machinery such as Arm Saw, Table Saw etc.
• Proper use of 2 way radio to communicate in the Yard
• Safely use tools such as box cutters, tin snips and tape measure
• Use of hard hat, gloves, goggles when appropriate FORMS, SIGNS, AND REMINDERS
• Able to read and understand Customer Orders
• Use of return slips for customer returns
• Use of Order Stickers to label orders and special orders including returns
• Use of Cut sheet(s) and other forms such as farmload pull sheet(s) when appropriate OTHER
• Other tasks as assigned by your supervisor or management
• Maintain effective working relationships with co-workers, supervisors and the general public
• Perform duties in an efficient, professional and courteous manner.
• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Pursue personal development of skills and knowledge for increasing effective and efficient performance of the role
• Track and record projects / tasks requested by other employees
• Learn and practice of Yard Procedures

Last updated : 2024-05-20