POSITION SUMMARY:

The Recruitment/Credentialing Manager is responsible for the candidate’s experience from the time a job is posted until the candidate is handed over to others on the Human Resources team for onboarding. The Recruitment Manager is responsible for managing all aspects of Brockton Neighborhood Health Center’s recruitment program to find qualified staff for the diverse roles necessary for providing quality patient care at BNHC and to ensure the entire recruitment process is efficient and positive for the candidates. The manager is responsible for overseeing and managing the hiring process, providing guidance to hiring managers, and tracking open positions. The recruitment manager will advise hiring managers on interviewing techniques and build professional networks. Once an offer is made to a candidate and is accepted, the manager will work closely with the hiring manager to assure the candidate is ready for onboarding by human resources. For positions that require credentialing, the manager will work with the managed care supervisor to assure that insurance enrollments are complete and the credentialing specialist to assure new employees are appropriately credentialed in order to be allowed privileges for the organization and will monitor and communicate in advance to both providers and their managers when re-credentialing is due. The manager will continue to monitor the process until the privileges are signed and the letter is issued to the provider. Effective communication, decision-making, and time management skills are essential.

The Recruitment/Credentialing Manager oversees BNHC’s credentialing process and supervises the credentialing/managed care team, ensuring that initial and renewal internal and insurance credentialing is handled efficiently with no lapses.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS:

WORKING CONDITIONS:

Works in a busy community health center in downtown business district. Interruptions are present and can be disruptive to workflow. Stress is present due to a high volume of work, the diversified nature of activities and frequent deadlines.

PHYSICAL REQUIREMENTS:

Physical demands require lifting not to exceed 20 lbs. Standing, walking and sitting involved with position. Visual acuity sufficient for reading, Hearing acuity for holding conversations with or without the use of audio devices.

About us: BNHC is a multicultural organization that collaborates with community agencies and residents to provide high quality comprehensive health care. We are committed to health promotion and disease prevention. BNHC began providing services in 1994 in a mobile medical van operating out of a church parking lot. Since then, the center has rapidly grown to provide desperately needed services to low-income and marginalized populations in the greater Brockton area. BNHC is committed to providing care that is responsive to community health needs and is linguistically, culturally and financially accessible. BNHC serves an extremely diverse patient population including Brazilian, Cape Verdean, Haitian, Latino, Portuguese, African American and Caucasian, 77% of whom live in poverty.