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West Suburban Bank is Hiring a Teller Near Naperville, IL
Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets.
At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers.
Be a part of something big as we continue our growth story together!
The Teller role is responsible for front line customer service, processing customer banking transactions, balancing a cash drawer, and providing qualified referrals to Retail Banking.
Essential Job Functions
Provides quality, personalized customer service (greeting / closing, uses customer name, telephone etiquette, error resolutions, and written communications).
Meets or exceeds established customer service expectations including manager observations.
- Processes checking and savings deposits / withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds.
- Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashier’s checks.
- Counts, proves, and packages currency according to policy and procedure. Balances cash drawer and researches all teller differences within the specified timeframe.
- Effectively uses technology in order to accurately complete customer transactions.
- Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals.
- Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank systems.
- Maintains flexibility to float to other branches and / or work dynamic schedules needed.
Minimum Requirements :
- High School Diploma or equivalent; and
- Six months of related experience (cash handling, customer service, office, etc.)
- Must work onsite to perform responsibilities of this position.
Competencies :
- Excellent customer service skills
- Professional communication skills
- Cash handling
- Accurate with focus on attention to details
Preferred, but not required :
- In-depth customer service, cash handling, and sales experience strongly preferred.
- Experience resolving customer service issues and providing exceptional customer service.
- Prior experience balancing a cash drawer.
- Prior experience in banking.
Branch hours are Monday-Friday 8am-6pm and Saturday 8am-12pm. Professional work environment.
Joining the bank as a teller provides an excellent opportunity to learn banking principles, products & services, risk management, and more! This is an excellent role allowing you exposure to advance your growth with a career in banking!
Thanks for considering Old Second!
Last updated : 2024-05-24
Job Summary
Full Time
Banking
$35k-42k (estimate)
05/26/2024
08/24/2024
westsuburbanbank.com
LOMBARD, IL
500 - 1,000
1962
KEITH ACKER
$50M - $200M
Banking
Related Companies
About West Suburban Bank
Since 1962, West Suburban Bank has offered a level of service and responsiveness that the mega-banks, despite their posturing, can never hope to attain. Our employees, from our tellers to our key decision makers, live in the communities we serve, so we understand the needs of our communities and our customers. And, because decisions are made locally, not at some far removed corporate headquarters, we can react quickly when those needs change. Our investments also focus on the community. You won't find overseas investments or foreign market speculation on our balance sheet. Instead, you'll find ...
the loans that have helped secure or improve the homes and businesses in the communities we serve. As businesses see their banking relationships become less personal and less responsive due to the increased pace of bank mergers and buyouts, many have been turning to community banks to recapture the level of service they once knew and still deserve. And while many of the banks have been trimming staff and cutting back on personal service, West Suburban Bank has been adding bright, creative professionals to our team. WSB offers a friendly, family-oriented environment that encourages cooperation & teamwork. If this sounds like something youd like to be a part of, please get in touch with us today! West Suburban Bank is an Equal Opportunity Employer EOE/MFDV. Member FDIC
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The job skills required for Teller include Customer Service, Cash Handling, Risk Management, Product Knowledge, Attention to Detail, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Teller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Teller positions, which can be used as a reference in future career path planning. As a Teller, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Teller. You can explore the career advancement for a Teller below and select your interested title to get hiring information.
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