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Job Description
Body Control Systems (BCS) Automotive Interface Solutions has a rich automotive history that dates back 70 years. We specialize in system solutions for vehicle interior systems that ensures safe and comfortable control for the cars of today and the future.
With over 3,500 employees globally in North America, Europe, and Asia Pacific, we are creating the future with our Advanced Technologies.
We're currently looking for an excited and talented Customer Quality Champion to help us push our organization forward by helping us in the following areas :
JOB DUTIES :
This position is a role working within the NA Regional Quality Team as a Customer Quality Champion however will be the global voice and knowledge of the OEM assigned.
Focus is on understanding the customer expectations and processes and working with the BCS teams to meet or exceed those expectations.
Particular focus will be placed on the Customer Scorecard and Warranty performance.
Responsibilities :
Maintain and communicate voice of the customer requirements and expectations Act as the primary Voice of Customer (VOC) advocate between global customer sites / functions and global BCS manufacturing sites and engineering centers.
Primary communication with Plant QA Mgr, Plant Mgr, Quality Director, Ops Director, Engineering Director, Program Mgt Director and Sales Director.
JOB REQUIREMENTS :
Preferred :
Education :
Last updated : 2024-04-23
Full Time
Durable Manufacturing
$113k-138k (estimate)
04/24/2024
07/12/2024
bcs-ais.com
FARMINGTON HILLS, MI
200 - 500
2018
JIM HACKNEY
$50M - $200M
Durable Manufacturing
BCS Automotive Interface Solutions is an automotive supplier specialized in solutions for the vehicle interior to ensure a safe and comfortable control of the car by the driver. It has about 3,600 employees and is operating locations and engineering centers in North America, Europe and Asia Pacific. Being present in 10 countries with 8 manufacturing facilities and 13 Sales and Engineering locations, BCS Automotive Interface Solutions has a footprint in all automotive relevant regions and support its customers globally. In 2020 it generated a revenue of about 700 million US dollar.