Contact center operations involves duties and roles ranging from day-to-day management and troubleshooting to big-picture decisions on how to measure agent performance and track customer satisfaction levels.
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Automated Health Systems, a dynamic healthcare company, is hiring motivated and experienced staff for positions in the. Pittsburgh, PA area. . Benefits. Health/dental/vision insurance/401 (k). Employee Wellness Program. Comprehensive and ongoing paid training. Strong company culture with career growth opportunities. As the. Call Center Supervisor. you will support and lead a state-wide customer service and contact center which will assist with qu...
A homecare clinic is seeking an experienced Call Center Director to lead its high-volume call center operations. The ideal candidate will oversee a large team, optimize communication workflows, and ensure exceptional patient service in a fast-paced environment. . Responsibilities Include. Overseeing and managing day-to-day call center operations. Leading, training, and motivating a large call center team. Ensuring high standards of patient commun...
Description. Could you be our next Director of Call Center Operations. Make an Impact. Under the direction of the AVP for System Patient Access the Director for Call Center Operations has day to day operational responsibility for the call centers of Main Line Health and Main Line Health Care. In keeping with the Health System’s strategic imperative that all consumers should have a consistent and delightful experience when contacting Main Line Hea...
Director, Call Center Operations. Full-Time Employment (Remote). Background. The Company is Texas’s leading in-person and virtual psychiatry and therapy practice. As the leading mental health provider, the Company is on a mission to transform access to quality, timely behavioral health care through innovative solutions and services that span the entire care continuum, from the talk therapy to Interventional Psychiatry. The Company partners with a...
Workforce Management Supervisor (Remote, Florida residents only). Industry. Essential community services. Location. Fully remote in the state of Florida. Schedule. Full-time, 40-hour workweek, accommodating scheduling. Compensation. $48,000 annual salary generous benefits package featuring 100% employer-sponsored individual health insurances and a competitive leave policy (see below for details). Summary of Mandatory Qualifications. Must be a Flo...
Workforce Management Supervisor (Remote, Florida residents only). Industry: Essential community services. Location: Fully remote in the state of Florida. Schedule: Full-time, 40-hour workweek, accommodating scheduling. Compensation: $48,000 annual salary generous benefits package featuring 100% employer-sponsored individual health insurances and a competitive leave policy (see below for details). Summary of Mandatory Qualifications. Must be a Flo...
Workforce Management Supervisor (Remote, Florida residents only)Industry: Essential community servicesLocation: Fully remote in the state of FloridaSchedule: Full-time, 40-hour workweek, accommodating scheduling Compensation: $48,000 annual salary generous benefits package featuring 100% employer-sponsored individual health insurances and a competitive leave policy (see below for details)Summary of Mandatory Qualifications:Must be a Florida resid...
Req ID. 351021. NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, Tennessee (US-TN), United States (US). Duties to include but not limited to the following. Works with the call center manager to determine call center ope...
Req ID. 351021. NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, Tennessee (US-TN), United States (US). Duties to include but not limited to the following. Works with the call center manager to determine call center ope...
Are you a data-driven problem solver with a passion for optimizing customer service operations. We’re looking for a. Workforce Management Analyst. (Intra Day Analyst) to help us manage staffing and performance across a dynamic contact center environment. What You’ll Do. Use. WFM scheduling software. to forecast workloads and create efficient agent schedules. Monitor real-time staffing and call queues to ensure service levels are met. Analyze and ...
At Veridian Service Partners, we believe in putting people first—our team, our customers, and our communities. Backed by private equity and focused on growth through both organic expansion and acquisitions, we are building the most admired and profitable home services company in America’s top 50 markets. Veridian is more than just a name. it represents growth, integrity, and opportunity. We’re expanding across the outdoor services space with a co...
