Contact center operations involves duties and roles ranging from day-to-day management and troubleshooting to big-picture decisions on how to measure agent performance and track customer satisfaction levels.
Create a Job Alert for Call Center Operations Jobs
Create a Job Alert
Get notified when new Call Center Operations jobs are posted
Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit – alignment, value and transparency – Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most ...
POSITION OVERVIEW. Job Title. Outbound Call Center Manager (Political Campaign). Job Type. Full-time, Permanent. Location. Onsite, Cape Town (US hours). . About Us. MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. . Posi...
POSITION OVERVIEW. Job Title. Outbound Call Center Manager (Political Campaign). Job Type. Full-time, Permanent. Location. Onsite, Cape Town (US hours). . About Us. MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. . Posi...
POSITION OVERVIEW. Job Title. Outbound Call Center Manager (Political Campaign). Job Type. Full-time, Permanent. Location. Onsite, Cape Town (US hours). . About Us. MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. . Posi...
CABVI is seeking full-time a Shift Supervisor for the DOT to oversee call center operations with and without supervision of Call Center Manager. Organize and supervise day-to-day operations and activities of a contact center team in order to achieve key performance goals. Will be required in regular intervals to assist with the queue to provide outstanding customer service. Become proficient in handling inbound & outbound calls for assigned accou...
Link Technologies (LinkTechConsulting.com) is seeking a Call Center Supervisor to support a short-term project in the Las Vegas, Nevada area. This is an onsite / contract opportunity. All candidates must be legally eligible to work for any employer in the United States without sponsorship or a third-party employer. QUALIFICATIONS. Bachelor’s degree in business administration, communications, or related field preferred. Experience in call center o...
LOCATION. Cape Town, ZA. JOB TYPE. Full-Time. POSITION OVERVIEW. Job Title. Outbound Call Center Manager (Political Campaign). Job Type. Full-time, Permanent. Location. Onsite, Cape Town (US hours). About Us. MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves ...
Call Center Supervisor. . Salary. $31.25 – $44.00 Per hour, payable bi-weekly. The salary scale for this position is between steps 0 and 19, depending on experience. This is an Exempt Salary. . About Us. Country Doctor Community Health Centers (CDCHC) is a not-for-profit organization that operates two primary care clinics, an After-Hours Clinic, two School-Based Health Centers, a low barrier Medication-assisted treatment clinic, and a Dental Clin...
Northwest ENT a SENTA Partner is a premier Ear, Nose, and Throat (ENT) private practice located in the heart of Cartersville, GA. Our commitment to providing exceptional care is matched by our dedication to offering a supportive and collaborative work environment. . We are seeking a dynamic and experienced Call Center Supervisor to lead our call center team. This role is pivotal in ensuring that we provide exceptional service to our patients over...
Job Details. Job Location. Chicago, IL. Position Type. Full Time. Education Level. 2 Year Degree. Salary Range. $45,000.00 - $45,000.00 Salary/year. Travel Percentage. None. Job Shift. Day. Job Category. Admin - Clerical. Job Description. STATEMENT OF PURPOSE. The Call Center Supervisor is responsible for direct oversight of a team of call center agents in a world class, high performance contact center environment centered that focuses on custome...
Job Summary. The Contact Center Team Lead is a point of contact for team members and handles follow-up on in and outbound patient/office inquiries. The Team Lead must be knowledgeable and available to answer questions about day-to-day issues and call resolution. The Team Lead will bring all major issues and trends to a Contact Center Supervisor for further resolution and process improvement. Responsible for the initial training of new, and subseq...
Job Overview. We are seeking a dynamic Call Center Supervisor to join our team. The ideal candidate will lead a team of call center representatives, ensuring excellent customer service and achieving sales targets. They will jump in and help meet goals and be the guide the call center needs to grow and develop great agents. Duties. Supervise and motivate call center agents to meet and exceed performance targets. Train and develop agents to be Rock...
