What are the responsibilities and job description for the Crisis Intervention Advocate position at YWCA Oklahoma City?
YWCA Oklahoma City offers victims of domestic violence (DV), sexual assault (SA), and stalking immediate crisis response services through our C.A.R.E. and H.O.P.E programs. The C.A.R.E. programs includes the following services: Crisis hotlines, Advocacy, emergency Residential shelter, and forensic nurse Exams. The H.O.P.E. programs includes Healing, Opportunities, Prevention, and Education. YWCA OKC services are provided at our primary location, through staff embedded at the Palomar Family Justice Center and local hospitals throughout the metro Oklahoma City area.
The YWCA Oklahoma City is currently seeking Domestic Violence Crisis Intervention Advocates for our team embedded at Palomar, Oklahoma City's Family Justice Center. We are seeking dynamic professionals who are organized, think independently and critically, use appropriate judgement, and ensure quality work. Strong listening, verbal and written communication and organizational skills are required.
Requirements
-Serve as primary advocate for non-residential crisis clients, providing them with safety planning, information, referrals, crisis intervention, emotional support, and encouragement
-Provide services by appointment or “walk-in” in at the Palomar Family Justice Center based on the specific needs of the client
-Perform intake and assessment procedures.
-Provide back-up assistance for facilitation of education and support groups as needed.
-Assess client’s needs and make appropriate referrals related to community resources.
-Collaborate with each assigned client to develop and individualize services to establish an empowerment (goal) plan based on client’s needs.
-Coordinate services for clients by maintaining contact with and collaborating with other case workers, counselors, or agencies working with the client.
-Utilize a trauma-informed approach in interactions with clients.
-Provide and coordinate language, interpretation and cultural support needs.
-Coordinate services for crisis clients by maintaining contact with other case workers, counselors, or agencies working with the client.
-Maintain confidentiality and integrity of sensitive information related to clients and programs.
-Update clients’ case files as required by state statute and YWCA policy & procedures and record all transactions with residents in the files.
-Complete documentation to assure compliance with criteria and standards required by licensing and funding sources and complete necessary electronic entries and all required agency forms in a timely fashion.
-Attend monthly staff meetings and consultations to continually advance knowledge, skills and abilities for assisting victims/survivors of domestic violence, sexual assault and stalking.
-Meet with supervisor on a regular basis to keep her apprised of events, problems, needs, etc
Salary : $18