What are the responsibilities and job description for the Case Advocate position at YWCA Oklahoma City?
YWCA Oklahoma City offers victims of domestic violence (DV), sexual assault (SA), and stalking immediate crisis response services through our C.A.R.E. and H.O.P.E programs. The C.A.R.E. programs includes the following services: Crisis hotlines, Advocacy, emergency Residential shelter, and forensic nurse Exams. The H.O.P.E. programs includes Healing, Opportunities, Prevention, and Education. YWCA OKC services are provided at our primary location, through staff embedded at the Palomar Family Justice Center and local hospitals throughout the metro Oklahoma City area.
We are currently hiring for Case Advocate. This individual would provide support and education to adults and children affected by domestic violence, sexual assault, and stalking residing in YWCA Emergency Shelter. Assist families in becoming self-sufficient, accessing community resources, and transitioning to independent living that is free from violence.
REQUIREMENTS:
-Serve as primary advocate to shelter residents (adults and children), providing them with assistance, support, education, recreational activities, crisis intervention, information, referral, and follow-up.
-Complete safety planning with each assigned client.
-Assess clients’ needs; gather information on community resources, make appropriate referrals, and aid in obtaining these services, including assistance with filling out paperwork.
-Collaborate with each assigned client to develop and individualize services and to establish an empowerment (goal) plan based on client’s/family’s needs. Follow-up weekly to monitor progress toward goals, needed resources, etc. that assist the client towards self-sufficiency and a life free from violence.
-Coordinate services for clients by maintaining contact with and collaborating with other case workers, counselors, systems, or agencies working with the client.
-Facilitate education & support groups for shelter residents including adults, children & youth.
- Update case files as required by state statute and YWCA policies/procedures and record all client transactions in the client file.
-Complete discharge procedures with exiting clients, including required evaluation forms, all other required documentation, referrals and safety plan.
-Gather and report required information for funding sources.
- Participate in advocate on-call rotation.
-Assist in answering 24-hour crisis hotlines (Domestic Violence Hotlines, Sexual Assault Hotlines, Oklahoma State Safeline, and shelter business lines) and make consistent, appropriate decisions regarding referral, safety planning and linking to emergency shelters utilizing professional discretion and judgment.
Qualifications:Associates degree and experience working with children and youth is required, or equivalent combination of education and experience. Skills in establishing and maintaining effective working relationships with others and following oral/written instructions is required. Strong listening, verbal and written communication skills are required. Computer skills required.
This is a non-exempt employee position. Hours for this position may be irregular and include some evening and weekend hours. You must possess the physical ability to lift up to thirty pounds is necessary. Benefits include health insurance, paid vacation and retirement.
YWCA OKC is an Affirmative Action/Equal Opportunity Employer and strongly encourages leaders of color, women, and those who identify as LGBTQI to apply.
Salary : $18