What are the responsibilities and job description for the Manager, Accounts Receivable & Collections position at YMCA of the USA?
The Dallas YMCA is currently seeking a Manager of Accounts Receivable & Collections.
Job Description
At the YMCA, we strengthen communities through youth development, healthy living, and social responsibility. The Accounts Receivable & Collections Manager supports this mission by ensuring strong, efficient revenue processes that enable access to programs and services.
This position leads collections for membership, childcare, and program receivables, with a focus on resolving declined credit card transactions, ACH/bank draft returns, and chargebacks. Managing a team of six, this role is responsible for improving cash collections, reducing delinquency, and enhancing the member experience through process improvement and automation.
Qualifications
Bachelor’s degree in Finance, Accounting, Business, or related field (or equivalent experience
7 years of experience in accounts receivable and/or collections.
5 years of experience managing or supervising a team.
Experience with recurring billing environments (e.g., memberships, tuition, subscription services).
Hands-on experience with credit card and ACH/bank draft processing and rejections.
Essential Functions
The YMCA offers a competitive benefits package designed to support your overall well-being, including:
Medical, dental, and vision coverage
Retirement plan with employer contribution
Generous paid time off and holidays
Complimentary YMCA membership
Opportunities for professional growth and development
Job Description
At the YMCA, we strengthen communities through youth development, healthy living, and social responsibility. The Accounts Receivable & Collections Manager supports this mission by ensuring strong, efficient revenue processes that enable access to programs and services.
This position leads collections for membership, childcare, and program receivables, with a focus on resolving declined credit card transactions, ACH/bank draft returns, and chargebacks. Managing a team of six, this role is responsible for improving cash collections, reducing delinquency, and enhancing the member experience through process improvement and automation.
Qualifications
Bachelor’s degree in Finance, Accounting, Business, or related field (or equivalent experience
7 years of experience in accounts receivable and/or collections.
5 years of experience managing or supervising a team.
Experience with recurring billing environments (e.g., memberships, tuition, subscription services).
Hands-on experience with credit card and ACH/bank draft processing and rejections.
Essential Functions
The YMCA offers a competitive benefits package designed to support your overall well-being, including:
Medical, dental, and vision coverage
Retirement plan with employer contribution
Generous paid time off and holidays
Complimentary YMCA membership
Opportunities for professional growth and development