What are the responsibilities and job description for the Billing Coordinator position at Xplora Search Group?
Key Responsibilities
- Set up and maintain customer billing records across appropriate entities and systems
- Prepare and issue accurate and timely invoices in accordance with contract terms
- Maintain billing and commissions-related systems and ensure data accuracy
- Support accounts receivable and collections activities, including follow-ups and escalation of issues
- Communicate with clients, contract administrators, and internal stakeholders regarding billing questions and disputes
- Monitor and resolve billing discrepancies, cash applications, and reconciliation issues
- Assist with revenue-related month-end close activities, including revenue recognition support and cutoff procedures
- Reconcile cash payments across systems and ensure alignment between billing and commission platforms
- Support updates to billing and collections policies and contribute to process improvements
- Maintain detailed documentation and status updates on AR and collections activity
Qualification
- 2–3 years of billing, accounts receivable, or collections experience (minimum required)
- Professional services, staffing, consulting, or similar client-facing environment strongly preferred
- Bachelor’s degree in Accounting or related field preferred
- Strong Excel and Microsoft Word skills
- Experience with high-volume, fast-paced transactional environments
- Strong communication skills with ability to interact professionally with clients and senior stakeholders
- Detail-oriented with a strong focus on accuracy and reducing errors
- Ability to work independently while managing competing priorities and deadlines
- Experience with systems such as NetSuite, Salesforce, or Google Workspace is a plus