People Operations Specialist

About World Group:

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.

We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today!

About This Role:  

World Group is currently looking for a detail oriented person to join our family as a People Operations Specialist for our growing corporate headquarters in Rocky River, Ohio!

The People Operations Specialist will operate as a HR Partner for an assigned business unit. The Specialist will provide guidance on Company policies and Compliance matters, manage day-to-day HR operations, support Employee engagement initiatives, and assist in Enterprise focused projects. Does this sound like you or fit your experience? Get in touch with us by applying here.

 Duties and Responsibilities: 

• Provide advice, assistance and follow-up on Company policies and procedures
• Recommend Employee Relations practices necessary to establish a positive Employer-Employee
  relationship and support Company Culture and Core Values
• Manage and advise on Employee disciplinary and PIP concerns
• Investigate and respond to Employee concerns and resolve issues in a timely and professional
  manner
• Ensure compliance with Federal & State Employment Laws & Regulations
• Identify opportunities throughout the employee lifecycle to improve the employee experience
  through culture initiatives, communications, HR programs, etc.
• Recommend and execute strategies to increase Employee Retention
• Assist in the planning, development, design, implementation, and evaluation of programs, events,
  and activities
• Build relationships with employees and leaders to increase engagement and participation in the
  inclusion efforts within assigned business unit
• Partner with various stakeholders across the organization to design, implement and measure HR
  program initiatives
• Support the coaching of employees for professional growth and leadership development
• Participates in the Employee orientation process
• Manage Employee and organizational changes
• Manage the Employee off-boarding and exit interview process
• Manage unemployment claims and hearings
• Participate in developing Company and department guidelines and procedures
• Assist with Employee accommodations and modified work arrangements
• Manage or assist with HR projects
• Work closely with Benefits and Payroll regarding Employee questions
• Travel to assigned Company locations to build relationships with Employees and Managers
• Provide back-up support for People Operations Generalist
• Other duties as assigned

Education and Experience:

• Bachelor's Degree or equivalent experience preferred
• 3 years of HR Employee Relations or HR Generalist experience
• Attention to detail and ability to multi-task required
• Excellent written, verbal, and interpersonal skills required
• Experience working with a HRIS required. UKG (UltiPro) experience a plus!
• Strong employee/customer relations experience
• Advanced computer skills including Microsoft Office Suite and Outlook
• Ability and willingness to travel to in-state and out-of-state Company locations (<50%)

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to
  successfully perform the essential functions of this job. Reasonable accommodations may be made to
  enable individuals with disabilities to safely perform the essential functions of this job.
• The person in this position frequently communicates with external contacts and other employees.
  Must be able to exchange accurate information in these situations.
• Must be able to remain in a stationary position for extended periods of time
• Must be able to constantly operate a computer and other office equipment
• Ability to travel in and out of state

Benefits/Perks: 

• Competitive compensation
• Comprehensive Benefits package:
  • Medical, Prescription, Dental, Vision
  • Life, AD&D, & Disability insurance
  • Employee Assistance Program
  • Financial planning
• 401(k) plan with up to 6% company match
• Paid Time Off
• Flexible work arrangements
• Internal Mobility & professional development opportunities
• Tuition assistance
• Bonus Eligibility