People Operations HR Specialist

ABOUT BREAKTHROUGH:

Our mission is to provide Cleveland area scholars with an education that empowers them to lead lives full of impact and opportunity. Our network of schools centers joy, curiosity, and individual growth, uniquely positioning Breakthrough Public Schools to cultivate a learning community where all students thrive. At Breakthrough, we are committed to providing scholars with the academic, social, and emotional skills necessary to excel at learning and citizenship from kindergarten through eighth-grade promotion. We are committed to the success of every child.

ABOUT THE ROLE:

The People Operations Coordinator is the first line of support for our staff, ensuring seamless and accurate responses to inquiries and requests. This role is essential to the efficient operation of our People Team and requires a customer-service oriented individual with a keen eye for detail and a strong understanding of our systems and processes. The Coordinator plays a key role in employee onboarding and offboarding, HRIS maintenance,and the employee experience. This position reports to the Managing Director of the People Operations Team.

ROLES & RESPONSIBILITIES:

Benefits Administration

• Support vendor administration by coordinating with external partners and ensuring smooth program operations.
• Assist with benefits program management, including enrollments, changes, and ongoing employee support.
• Reconcile monthly benefits invoices to maintain accuracy and resolve discrepancies.
• Support annual compliance processes, including ACA reporting, 1095-C preparation, and non-discrimination testing.
• Manage stipend administration, ensuring accurate tracking, approval, and processing of all stipend assignments.

Program Administration

• Coordinate and administer Leaves of Absence, ensuring compliance, clear communication, and a supportive employee experience.
• Support ADA accommodation processes, including documentation, communication, and case tracking.
• Assist with employee wellness programming and initiatives that promote a positive and healthy work environment.

HRIS Administration

• Maintain data integrity through regular audits and updates in the HRIS.
• Prepare and distribute HR data reports to support organizational planning and compliance.
• Provide technical support to employees regarding system access, troubleshooting, and navigation.
• Manage offboarding workflows, ensuring timely system updates and accurate record closure.

Employee Engagement & Retention

• Facilitate the new hire onboarding presentation, helping to create a strong and engaging introduction to the organization.
• Support initiatives that enhance employee experience and promote retention across the organization.
• All other duties as assigned.

EXPERIENCE AND REQUIREMENTS:

To perform this role successfully, the People Team Coordinator will be a passionate advocate for the mission and values of Breakthrough Public Schools, demonstrating a strong commitment to customer service, attention to detail, and a collaborative spirit. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Required Qualifications:

• Mission Alignment: Demonstrated commitment to the mission and values of Breakthrough Public Schools.
• Collaboration: Proven ability to build cross-functional partnerships and collaborate effectively with internal, cross-functional, and external parties.
• Communication: Excellent verbal and written communication skills, with the ability to interact professionally with diverse stakeholders.
• Organization: Strong organizational skills and ability to follow through on tasks and projects.

EDUCATION AND EXPERIENCE:

• Experience: 3 years of experience in human resources administration or related field required.
• Skill: Demonstrated experience in leading system-related projects and driving successful outcomes. Proven track record in systems implementation and optimization. Frontline and Powerschool experience is a plus. Proficient in the use of technical computer applications, including Microsoft Office (Word, Excel, and PowerPoint) and Google Suite.Experience working in an educational setting is preferred.
• Education: Associate’s degree in human resources or a related field required. Bachelor’s degree preferred.
• Certification: PHR, SPHR, SHRM-CP, or SHRM-SCP certification is preferred.

Breakthrough Public Schools is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Any person who knowingly makes a false statement is guilty of falsification under section 2921.13 of the Revised Code, a first-degree misdemeanor.