What are the responsibilities and job description for the Medical Receptionist position at Woodlawn Health?
Join the Woodlawn Team as a Medical Receptionist at the Akron Medical Center!
As a Medical Receptionist you will help create a positive first impression for every patient, whether its when you answer their call or greet them as they walk through our doors. In this role, you will greet patients, assist with scheduling and registration, and help ensure the front office runs efficiently while delivering compassionate, professional service.
Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!
Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.
EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:
- High School Diploma or GED.
- Experience in a medical office, hospital or long-term care facility highly recommended, not required.
- Computer aptitude to do inquiry, data entry and daily system operations.
- CPR Certification
- Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
- Computer aptitude to do inquiry, data entry and daily system operations.
- Math aptitude sufficient to balance and handle cash.
- The right candidate should have the ability to:
- Separate personal opinions and feelings from professional demands and responsibilities of the position.
- Plan, organize and prioritize work in a multi-task environment where interruptions may be frequent.
- Maintain strict confidentiality as defined by hospital policy and federal law.
- Adapt to variations in scheduling (including but not limited to overtime, work schedule changes or low census).
PRIMARY DUTIES:
- As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
- Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
- Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
- Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
- Schedules appointments according to specified guidelines.
- Performs office opening procedures and closing procedures independently as scheduled.
- Sort incoming mail and incoming faxes to then distribute accordingly.
- Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incomin electronic faxes in EHR ino patient charts.
Position: Days; Full-time; Monday-Friday; 7:45am-4:15pm
BENEFITS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- 403(b) with match
- Paid Vacation Time
- Paid Sick Time
- Paid Personal Days
- FSA
Medical Front Desk / Medical Receptionist / Clerical Receptionist / Medical Office / Medical Secretary / Medical Scheduling