Mortgage Operations Specialist

Join The Lending Group CO and Shape the Future of Homeownership!

Are you a dedicated mortgage professional with a background in underwriting, qualifying, processing, or management, ready to make a difference for clients? We’re seeking a Mortgage Operations Specialist to join our Southampton, PA team, where you’ll leverage your expertise to deliver seamless mortgage experiences. This role focuses on operational excellence, collaboration with borrowers and referral partners, and exceptional communication—with minimal sales responsibilities.

Ready to Apply? If you’re a mortgage professional with a strong background in underwriting, qualifying, processing, or management, ready to seize these opportunities, we want to hear from you! Submit your resume and a brief cover letter highlighting your relevant experience.

The Lending Group CO is an equal opportunity employer committed to diversity and inclusion.

Compensation

$75,000 - $105,000 yearly

Responsibilities

What You’ll Do

• Streamline Loan Processes Take ownership of loan files by collecting documentation, running DU/LP/AUS, preparing closing cost worksheets, and ensuring files are ready for underwriting or closing, contributing to a 98% on-time closing rate.
• Connect with Clients and Partners Serve as the primary point of contact during the “contact to contract” phase, providing clear, jargon-free updates to build lasting relationships with borrowers and referral partners.
• Ensure Accuracy and Compliance Review loan packages for discrepancies, omissions, and accurate income calculations, collaborating with loan originators to deliver clean, compliant files that meet FHA, VA, CONV, or USDA guidelines.
• Enhance Team Efficiency Use mortgage software (e.g., Encompass, Calyx) to manage documentation and track progress, identifying opportunities to streamline workflows and reduce processing times.
• Foster Client Success Guide borrowers through the mortgage process with empathy and clarity, creating positive experiences that drive satisfaction and referrals without the pressure of sales quotas.
  
  

Opportunities Awaiting You

• Make a Meaningful Impact Help borrowers achieve their homeownership visions by providing exceptional service and clear communication.
• Grow Your Career Access ongoing training, professional development, and clear pathways to advance within a leading mortgage organization.
• Collaborate in a Supportive Environment Work closely with loan officers, underwriters, and referral partners in a team-oriented culture that values your expertise and offers flexible hybrid/remote work options.
• Showcase Your Expertise Leverage your underwriting, qualifying, processing, or management skills to deliver high-quality loan files and improve operational efficiency.
• Enjoy Work-Life Balance Thrive in a role with no high-pressure sales targets, allowing you to focus on operational excellence and client service.
  
  

Qualifications

What We’re Looking For

• Work History 3 years as a Mortgage Underwriter, Loan Processor, Loan Qualifier, or Mortgage Operations Manager; 5 years preferred.
• Technical Expertise Strong knowledge of mortgage loan products (FHA, VA, CONV, USDA), loan qualification, processing procedures, and documentation, with proficiency in mortgage software (e.g., Encompass, Calyx) and MS Office.
• Core Skills Exceptional time management, interpersonal communication, and follow-up skills; ability to analyze credit reports, income, and asset documents for loan qualification.
• Licensing Active NMLS # with the ability to include PA, NJ, DE, and FL preferred.
• Mindset A collaborative, detail-oriented professional who excels in operational and analytical roles, prioritizing client service and process management over sales tasks.
• Track Record Examples of managing high-volume loan portfolios, resolving complex qualification or documentation issues, or improving operational efficiency in past roles.
  
  

Why Join The Lending Group CO?

• Supportive Culture Join a collaborative team with flexible hybrid/remote work options and no sales pressure, allowing you to focus on what you do best.
• Comprehensive Benefits Competitive salary ($50,000 - $80,000), health insurance, 401(k) with match, generous PTO, and more.
• Innovative Environment Work with cutting-edge mortgage software and a team dedicated to simplifying the homebuying process.
• Community Impact Build lasting relationships with borrowers and referral partners, creating positive experiences that drive business growth.
  
  

About Company

The Lending Group CO is a trusted mortgage provider in Southampton, PA, committed to delivering exceptional service to clients and referral partners. Our innovative technology, collaborative culture, and dedication to compliance make us a leader in the mortgage industry. Join us to shape the future of homeownership.