Commercial Roofing Service Manager

At Equity Roofing, Inc, we're on a mission to deliver exceptional value through our comprehensive roofing solutions. As our Commercial Roofing Service Manager, you'll play a pivotal role in managing client relationships and ensuring top-notch service delivery. You'll conduct roof inspections, identify repair opportunities, and prepare service proposals while collaborating closely with our internal teams. This client-facing role is perfect for someone who thrives in an organized, relationship-driven environment and is committed to embodying our core values of professionalism and customer satisfaction.

We value our team and know that a supportive work environment is essential for success. That's why we offer competitive compensation, including a salary starting at $50,000 with potential earnings up to $145,000 through commission and bonuses. You'll also enjoy benefits like PTO, a company car plus gas, a tablet, paid training, retirement match, and health insurance. If you're ready to take ownership of service accounts and deliver high-quality roofing solutions, let's build the future together at Equity Roofing.

Compensation

$90,000-$145,000 total compensation with $50,000 base

Responsibilities

• Build and maintain strong relationships with clients, ensuring their service needs are met with efficiency and professionalism.
• Conduct thorough roof inspections to identify repair opportunities and communicate findings clearly to clients.
• Prepare detailed service proposals that align with client expectations and company standards.
• Coordinate seamlessly with internal teams to deliver timely and dependable service solutions.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Collaborate with the production team to ensure clarity and accountability in service delivery.
• Monitor ongoing service projects to ensure they meet quality standards and that client satisfaction levels are maintained or exceeded.
  
  

Qualifications

• 2 years of commercial roofing, construction, facility services, or service-based sales preferred.
• 2 years of general construction and/or roofing experience preferred.
• Ability to walk on commercial roofs.
• Valid PA driver’s license.
• Ability to travel within 1.5 hours for the service area.
• Strong communication skills.
• Ability to manage multiple accounts and tasks independently.
• Ability to read scopes, drawings, measurements, and technical documentation.
• Strong technology skills.
  
  

Who Thrives Here (Culture & Values Fit)

You’ll be successful if you naturally

• Do whatever it takes to ensure jobs run smoothly.
• Think win‑win and foster positive customer experiences.
• Remain professional with crews, customers, and suppliers.
• Focus on quality and enforce installation and safety standards.
• Stay calm under pressure and anticipate issues before they escalate.
• Communicate clearly, proactively, and respectfully.
• Lead through accountability without harming morale.
  
  

About Company

Equity Roofing is a five-star roofing company dedicated to building value through long-lasting, exterior home solutions. Our services include roof repairs, roof replacement, metal roofing, siding, and seamless gutters. Our workmanship guarantee backs every job!

We are Platinum Preferred Contractors with Owens Corning, proudly serving Central Pennsylvania and Northern Indiana.

The Core Values We Live By Daily Are

• Whatever it Takes We are tenacious about fulfilling our promise to provide complete customer satisfaction.
• Always Professional Through continuous growth and development, we improve our ability to serve clients and grow to become leaders in our industry.
• Think and Act Win-Win Doing business with or working for Equity Roofing propels all parties forward.
• Focus on the Install Our installers are athletes and the key to our success.