What are the responsibilities and job description for the Reservationist position at Wet-N-Wild Watersports?
Job Overview:
Wet-N-Wild Watersports in Destin, Florida, is seeking organized and customer-focused individuals to join our team as Reservations Staff. If you excel in customer service and enjoy working in a vibrant outdoor setting, we want to hear from you!
Responsibilities:
- Handling Customer Inquiries: Manage customer inquiries and reservations via phone, email, and in person.
- Providing Excellent Customer Service: Offer exceptional service and ensure customer satisfaction by addressing questions and concerns promptly and professionally.
- Coordinating Schedules: Work with dockhands and other team members to manage booking schedules efficiently.
- Maintaining Records: Keep accurate records of bookings and customer interactions.
- Assisting with Operations: Help with general office tasks and support other staff as needed.
Requirements:
- Must be 18 years or older.
- Willing to work outdoors.
- Excellent customer service and communication skills.
- Boating license and livery license (if you don’t have these, you can obtain them during training)
- Ability to work in a fast paced environmen.
Prior watersports experience is preferred but not required; we’re willing to train the right candidates.
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15