What are the responsibilities and job description for the Office Services Supervisor position at West Virginia Office of Shared Administration?
Salary : $37,950.00 - $63,250.00 Annually
Location : Lewis, WV
Job Type: Full-Time
Job Number: SHRP27003
Department: Health Facilities
Division: William R. Sharpe Jr. Hospital
Opening Date: 07/09/2026
Closing Date: 7/15/2026 11:59 PM Eastern
General Description
This is a working supervisor position. Oversee and supervise the Switchboard department staff for a 24/7 facility and create their monthly schedules. Complete their weekly time in UKG PRO. Order all supplies for switchboard and Segra Phone System. Process phone system issues/complaints and/or process requests in SEGRA COMMPILOT computer system. Utilize Microsoft Excel, Word and Google Mail/Documents. Complete and track data for phone directory for the hospital ensuring the data is correct. Track support calls by unit and log them. Ensure phone lines, fax lines and internet are working, if issues arise contact the proper vendor with open communication to correct the problem. Performs related duties as required. Mandatory overtime may be required. Applicants selected for employment must successfully complete a chemical urinalysis and breath analysis drug screening test. All employees shall be subject to drug and alcohol testing for probable cause as set forth in bureau and agency policies. Applicants selected must successfully complete a background check. This is a tobacco free campus.
0512P001362
Minimum Qualifications
Education:
None.
Experience:
Three (3) years of full-time or equivalent part-time experience performing clerical work.
Internal Applicants Only:
Two (2) years of full-time or equivalent part-time experience, which may be combined, from any of the following classifications may substitute for the required experience: Accounting Specialist, Administrative Secretary, Data Entry Operator, Human Resources Administrative Assistant, Office Associate, and Secretary.
Substitution Information: Additional education may substitute for the required experience as determined by the Office of Shared Administration Equivalency Chart.
About the Organization
William R. Sharpe, Jr. Hospital, located in Weston, West Virginia, is a 200-bed acute psychiatric care facility owned and operated by the West Virginia Department of Health Facilities. William R. Sharpe, Jr. Hospital holds accreditation from The Joint Commission and certification by the Centers for Medicaid and Medicare Services (CMS). The hospital offers a wide range of services to patients either committed to the hospital through civil commitment or, in the case of forensic patients, ordered through the judicial system. Through ongoing collaboration with West Virginia University's Department of Behavioral Medicine & Psychiatry, a variety of medical and clinical professionals partner with the hospital's own staff to work diligently with patients to achieve a smooth transition back to the community after discharge.
Discover the amazing benefits awaiting you if employed by the State of West Virginia. With approximately 10 hours of annual leave and 12 hours of sick leave accruing monthly, your time off is secure and grows with your tenure. Ensure your health with comprehensive coverage, Plan for the future with confidence through our and options. Take advantage of programs like and tuition assistance. West Virginia offers more than just a job-it's a commitment to your well-being and future.
Part-time permanent employees who work an average of 30 or more hours per week over the course of a year are eligible to receive benefits. Temporary employees who work 30 hours or more are eligible for insurance benefits only.
Location : Lewis, WV
Job Type: Full-Time
Job Number: SHRP27003
Department: Health Facilities
Division: William R. Sharpe Jr. Hospital
Opening Date: 07/09/2026
Closing Date: 7/15/2026 11:59 PM Eastern
General Description
This is a working supervisor position. Oversee and supervise the Switchboard department staff for a 24/7 facility and create their monthly schedules. Complete their weekly time in UKG PRO. Order all supplies for switchboard and Segra Phone System. Process phone system issues/complaints and/or process requests in SEGRA COMMPILOT computer system. Utilize Microsoft Excel, Word and Google Mail/Documents. Complete and track data for phone directory for the hospital ensuring the data is correct. Track support calls by unit and log them. Ensure phone lines, fax lines and internet are working, if issues arise contact the proper vendor with open communication to correct the problem. Performs related duties as required. Mandatory overtime may be required. Applicants selected for employment must successfully complete a chemical urinalysis and breath analysis drug screening test. All employees shall be subject to drug and alcohol testing for probable cause as set forth in bureau and agency policies. Applicants selected must successfully complete a background check. This is a tobacco free campus.
0512P001362
Minimum Qualifications
Education:
None.
Experience:
Three (3) years of full-time or equivalent part-time experience performing clerical work.
Internal Applicants Only:
Two (2) years of full-time or equivalent part-time experience, which may be combined, from any of the following classifications may substitute for the required experience: Accounting Specialist, Administrative Secretary, Data Entry Operator, Human Resources Administrative Assistant, Office Associate, and Secretary.
Substitution Information: Additional education may substitute for the required experience as determined by the Office of Shared Administration Equivalency Chart.
About the Organization
William R. Sharpe, Jr. Hospital, located in Weston, West Virginia, is a 200-bed acute psychiatric care facility owned and operated by the West Virginia Department of Health Facilities. William R. Sharpe, Jr. Hospital holds accreditation from The Joint Commission and certification by the Centers for Medicaid and Medicare Services (CMS). The hospital offers a wide range of services to patients either committed to the hospital through civil commitment or, in the case of forensic patients, ordered through the judicial system. Through ongoing collaboration with West Virginia University's Department of Behavioral Medicine & Psychiatry, a variety of medical and clinical professionals partner with the hospital's own staff to work diligently with patients to achieve a smooth transition back to the community after discharge.
Discover the amazing benefits awaiting you if employed by the State of West Virginia. With approximately 10 hours of annual leave and 12 hours of sick leave accruing monthly, your time off is secure and grows with your tenure. Ensure your health with comprehensive coverage, Plan for the future with confidence through our and options. Take advantage of programs like and tuition assistance. West Virginia offers more than just a job-it's a commitment to your well-being and future.
Part-time permanent employees who work an average of 30 or more hours per week over the course of a year are eligible to receive benefits. Temporary employees who work 30 hours or more are eligible for insurance benefits only.
Salary : $37,950 - $63,250