What are the responsibilities and job description for the Medical Assistant Front Desk Administrator position at Wellness And Pain PC?
Benefits:
We are seeking a part time (one possibly two days per week) medical admin to join our team and travel to our various medical office locations as needed. This includes Paramus, Clifton, Secaucus, Jersey City and other areas as needed. This role is responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Medical Front Desk Administrative staff are employed to facilitate communication and recordkeeping in the medical office. Their main role is to serve as a point of contact for patients before and after their appointment, work at the front desk or office area to manage communications with patients and clinical team. The Part Time Medical Front Desk Traveling Administrator will be expected to commute to different partner practice locations and is expected to handle all front desk responsibilities, from booking new patients, checking in patients and checking out patients.
General Responsibilities
Plays a key role in representing the Company at our partner practice locations and with our patients at each location
Travel to various medical office locations in New Jersey
Develop proficiency with the Companys Electronic Health Record system
Handle communications with patients for both outreach and inbound inquiries
Establish a professional and friendly relationship with patients, as well as, with internal and external clinicians to help drive positive patient feedback and drive patient volume growth at each location
Schedules patient appointments
Prints providers schedules for next day
Helps patients fill out required intake forms
Prepares new patient folders
Confirms appointments by phone and/or text
Notifying providers of patient arrivals
Maintains filing system for all patient documents and reports submitted
Answers emails and other electronic messages as required from patients and/or staff
Ensures availability of treatment information by retrieving and updating patient records
Calls patients when late beyond 15 mins
Completes follow up calls to patients
Spread sheets
Solicits patients for reviews
* The company reserves the right to add or change duties at any time.
*1-2 years of related experience; or equivalent combination of education and experience
Skills
- Competitive salary
- Free uniforms
- Opportunity for advancement
We are seeking a part time (one possibly two days per week) medical admin to join our team and travel to our various medical office locations as needed. This includes Paramus, Clifton, Secaucus, Jersey City and other areas as needed. This role is responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Medical Front Desk Administrative staff are employed to facilitate communication and recordkeeping in the medical office. Their main role is to serve as a point of contact for patients before and after their appointment, work at the front desk or office area to manage communications with patients and clinical team. The Part Time Medical Front Desk Traveling Administrator will be expected to commute to different partner practice locations and is expected to handle all front desk responsibilities, from booking new patients, checking in patients and checking out patients.
General Responsibilities
Plays a key role in representing the Company at our partner practice locations and with our patients at each location
Travel to various medical office locations in New Jersey
Develop proficiency with the Companys Electronic Health Record system
Handle communications with patients for both outreach and inbound inquiries
Establish a professional and friendly relationship with patients, as well as, with internal and external clinicians to help drive positive patient feedback and drive patient volume growth at each location
Schedules patient appointments
Prints providers schedules for next day
Helps patients fill out required intake forms
Prepares new patient folders
Confirms appointments by phone and/or text
Notifying providers of patient arrivals
Maintains filing system for all patient documents and reports submitted
Answers emails and other electronic messages as required from patients and/or staff
Ensures availability of treatment information by retrieving and updating patient records
Calls patients when late beyond 15 mins
Completes follow up calls to patients
Spread sheets
Solicits patients for reviews
* The company reserves the right to add or change duties at any time.
*1-2 years of related experience; or equivalent combination of education and experience
Skills
- Electronic Medical Records system experience
- Customer service skills and telephone etiquette
- Computer software proficiency, Microsoft 365
- Excels at customer service and has strong interpersonal skills
- Learns quickly and has strong problem-solving and critical thinking skills
