What are the responsibilities and job description for the DSHS ESA Risk Management Analyst 5 position at Washington State Department of Social and Health Services?
Description
DSHS ESA Risk Management Analyst
The Department of Social and Health Services’ Economic Services Administration (ESA), is seeking a Risk Management Analyst also known as a Management Analyst 5. In this role, you'll help lead critical transparency, privacy, and risk-management functions for one of Washington’s largest public-service organizations. ESA supports nearly one in four Washington residents through essential assistance programs, manages millions of confidential records, and oversees thousands of public records and legal discovery requests each year. This role serves as the Administration’s expert in public disclosure and litigation support, providing high-level consultation, strategic analysis, and operational leadership to ensure ESA meets its statutory obligations while safeguarding sensitive information and minimizing legal and operational risk.
After completing training (2-4 weeks), telework or hybrid schedules may be available; however, in-office work will be required based on business needs. Training will take place at the Olympia office, with statewide duty-station options available upon successful completion.
Some Of What You’ll Do
Bachelor’s degree in business administration, public administration, law, public health, health administration, or
a related field and five years of demonstrated experience in two or more of the following areas:
Application Process
Please complete your application profile along with the following:
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security" on your website and on printed materials.
DSHS ESA Risk Management Analyst
The Department of Social and Health Services’ Economic Services Administration (ESA), is seeking a Risk Management Analyst also known as a Management Analyst 5. In this role, you'll help lead critical transparency, privacy, and risk-management functions for one of Washington’s largest public-service organizations. ESA supports nearly one in four Washington residents through essential assistance programs, manages millions of confidential records, and oversees thousands of public records and legal discovery requests each year. This role serves as the Administration’s expert in public disclosure and litigation support, providing high-level consultation, strategic analysis, and operational leadership to ensure ESA meets its statutory obligations while safeguarding sensitive information and minimizing legal and operational risk.
After completing training (2-4 weeks), telework or hybrid schedules may be available; however, in-office work will be required based on business needs. Training will take place at the Olympia office, with statewide duty-station options available upon successful completion.
Some Of What You’ll Do
- Advise leadership and staff on public records, litigation support, and risk-management issues while coordinating with partners to resolve complex disclosure matters
- Represent ESA in cross-agency workgroups and provide training on disclosure laws, litigation processes, and emerging legal requirements
- Interpret statutes and policies, produce analyses that identify trends and risks, and lead process-improvement efforts to strengthen compliance and efficiency
- Collaborate with program leaders, legal partners, IT, and statewide disclosure staff to support coordinated, legally compliant operations
- Coordinate discovery responses, subpoenas, and litigation-related records requests; review records for relevance, confidentiality, and legal risk; and manage document productions and litigation-hold tracking
- Oversee timely, compliant responses to subpoenas, search warrants, and law-enforcement requests; determine request scope; gather responsive records; assess disclosure risks; and guide staff on complex or high-profile matters
- Experience managing public records requests, legal records, or litigation support in government or similar settings
- Proficiency with electronic records systems and document-review tools (e.g., Acrobat)
- Familiarity with ESA eligibility systems
- Working knowledge of discovery processes, tort claims, litigation support, and records management
- Strong understanding of privacy, confidentiality, and public disclosure laws, with the ability to interpret statutes, assess risk, and communicate findings clearly
- Advanced critical-thinking skills for evaluating complex information and emerging issues
- Strong organizational skills and the ability to manage high-volume, high-risk workloads with accuracy and discretion
- Effective written and verbal communication with internal and external partners
- Technological proficiency and understanding of data-protection principles, with the ability to adapt to new tools and systems
Bachelor’s degree in business administration, public administration, law, public health, health administration, or
a related field and five years of demonstrated experience in two or more of the following areas:
- conducting research
- analyzing policies, laws, rules, or regulations
- conducting business analysis and developing requirements
- leading business projects
- managing business operations
- business policy development
- supervising
Application Process
Please complete your application profile along with the following:
- Chronological resume including dates of employment
- Letter of Interest, no more than two pages, specifically detailing how you meet the qualifications
- Three professional references with current contact information
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security" on your website and on printed materials.